Shaheem Iqbal

Experience

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  EFutures

  Feb 2016 - Jan 2018

  Authored System Requirements Specifications (SRS) and served as product owner throughout the product lifecycle.Delivered impactful presentations to local and international prospects.Facilitated brainstorming sessions, workshops, and requirement identification processes.Utilized tools like MS Visio and Balsamiq to model and demonstrate requirements.Communicated finalized requirements to developers, creating comprehensive proposals.Documented requirements into SRS, fulfilling customer success consultant roles.Conducted functional QA testing and maintained stakeholder communication throughout project lifecycle.Represented business perspectives in system demonstrations to clients. Show less

  • Associate Product Manager

    Feb 2017 - Jan 2018

  • Business Analyst

    Feb 2016 - Feb 2017
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  JOHN KEELLS IT

  Jan 2018 - Nov 2020

  Business Analyst

  As the product owner, worked closely with external vendors and internal teams to manage and implement Internet of things (IoT) and Robotic Process Automation (RPA) solutions.Developed over one hundred software solution sales proposals/RFPs, leading to a 12% revenue increase in the Digital Workplace domain.Championed customer digital transformation journeys, from concept to implementation, ensuring alignment with client objectives.Engineered customer-centric solutions for complex challenges using design thinking, enhancing the customer experience.Executed PoCs using wireframing tools and staging environments, effectively communicating technical solutions to clients.Crafted and presented client-centric product demonstrations, solidifying customer engagement and business relationships.Oversaw project proposals, coordinating across technical, finance, and legal teams for comprehensive solution offerings.Led storyboarding and progress meetings, ensuring timely and successful proposal delivery. Show less

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  Camms

  Nov 2020 - Oct 2023

  Enhanced product management insights (Product Roadmap) as a product owner, aligning growth strategies with market demands in the Governance, Risk and Compliance (GRC), Environmental Social Governance (ESG) sector.Defined and prioritized product features based on market and customer research, enhancing user satisfaction.Improved tender outputs by 14% through strategic process optimizations, leveraging AI tools like Loopio.Led presales initiatives, including comprehensive training for new recruits playing the role of a Pres-Sales Sr. Solutions Consultant.Increased lead generation by 17% through effective utilization of tender portals, demonstrating strong sales acumen.Customized database configurations for client-aligned demonstrations, displaying the value and ROI of solutions.Managed global team communications across APAC, EMEA, and NA, fostering strong cross-functional collaboration.Analyzed, documented, and submitted detailed RFI/RFP/RFQ responses, contributing to over 65 successful submissions. Show less

  • External Consultant

    Jan 2023 - Oct 2023

  • Pre Sales Solutions Consultant

    Nov 2020 - Dec 2022
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  SS Express Imports and Exports Inc

  Apr 2024 - now

  Business Development Executive

  Conducted comprehensive market analysis to identify potential clients within the e-commerce sector and developed targeted marketing strategies.Created and implemented sales strategies to increase product visibility and sales for shipping supplies, including promotional campaigns and pricing strategies.Built and maintained strong client relationships, ensuring customer satisfaction and repeat business by providing exceptional customer support.Monitored sales performance using data analytics, generating reports to track progress, inform business decisions, and optimize sales strategies. Show less