Jeff Barker

Jeff Barker

Technical Support Representative

Followers of Jeff Barker309 followers
location of Jeff BarkerRexburg, Idaho, United States

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  • Timeline

  • About me

    Full Stack Engineer at Republic Services

  • Education

    • Collins College

      1998 - 1999
      Associate of Arts Visual Communication

      3D Animation, Print & Pre-press, Logo Design, Package Design, Typeface, Illustration, Photography, Video Production, Web Design

  • Experience

    • Winstar / GoodNet

      Apr 1998 - Dec 1998
      Technical Support Representative

      Helped customers with email and internet connection issues over the phone and through email. Walked customers through DNS, TCP/IP, and DHCP settings in Windows 3.1, NT, 95, 98, Mac OS 6, 7, 8 and 9, and various Linux operating systems - all related to internet connectivity via dialup modem and DSL as well as dealing with issues arising from physical connections through different hardware and telecom systems. Helped them set up and understand POP amd IMAP email settings in various email applications, such as Outlook, Outlook Express, and Mozilla Thunderbird, etc. Also dealt with various browser settings regarding content, security, caching, and proxies. Show less

    • MindSpring

      Jan 1999 - Jan 2000
      Technical Support Representative

      Helped customers with email and internet connection issues over the phone and through email. Walked customers through DNS, TCP/IP, and DHCP settings in Windows 3.1, NT, 95, 98, Mac OS 6, 7, 8 and 9, and various Linux operating systems - all related to internet connectivity via dialup modem and DSL as well as dealing with issues arising from physical connections through different hardware and telecom systems. Helped them set up and understand POP amd IMAP email settings in various email applications, such as Outlook, Outlook Express, and Mozilla Thunderbird, etc. Also dealt with various browser settings regarding content, security, caching, and proxies. Show less

    • KnowledgeNet

      Jan 2000 - Apr 2003
      Graphic Designer / Flash Developer

      Worked as a Graphic Designer / Flash Developer in a team creating IT related e-Learning courses. Developed and Produced a variety of interactive and non-interactive Flash animations. Followed storyboard direction, standards, team leaders, and IT related course content. Edited and linked audio into interface. Created custom 3D graphics using Lightwave, Illustrator, Photoshop and Flash. Created several demos presented at trade shows and for corporate executives from such companies as Cisco, EMC, and BMW. Designed and wrote ActionScript for several Flash templates and interactive software used throughout the department. Helped write Actionscript for mobile device interface and zoom function. Show less

    • HigherConcept

      May 2003 - Sept 2003
      Flash Developer

      Worked as a Graphic Designer / Flash Developer as part of a team creating an Algebra 101e-Learning course. Developed and produced a variety of interactive and non-interactive Flash animations, tests, and custom graphics. Designed and wrote ActionScript for testsand all interactive flash slides.

    • Pearson

      Nov 2003 - Mar 2015
      Lead Software Developer

      Led two teams of both developers and QA members and acted as SCRUM Master and developer to convert front-end Flash e-Learning courseware into an Angular.js web and mobile friendly solution. The teams consisted of both onshore and offshore members. I was actively involved in the design of the architecture, design patterns, and tools to be used in the conversion process. I was also responsible for providing guidance and direction to a team of mixed experience developers as well as performing code reviews of all work completed throughout each iteration. I also performed system integration via web services between two large LMS systems to provide content and functionality to each other's user base. Show less

    • CyberSponse, Inc.

      Mar 2015 - Dec 2016
      Software Engineer

      Created the 4th version of the Incident Response platform from the ground up as an AngularJS application. Building views based on back-end data. Worked with a team of back-end and front-end developers to build the application to meet the Product's and Customer's needs. The newest application follows the latest standards and takes advantage of front-end tools like Grunt, LESS, Bower, Jasmine, and Karma. Contributed to building CI and CD tools for quicker releases of the product.Strong Angular experience with Services, Providers, Directives, Interceptors, Controllers, and Factories. Used an Interceptor to attach JWT Authorization headers to HTTP requests, and to handle different HTTP responses. Providers were used to deliver different JSON “view templates” based on state. Created Directives for such things as paginated grids of data, image and file uploads, toggles, and drag and drop arrangement of visual elements, etc. Wrote Controllers, Factories and Services to handle communication with the back-end and to calculate and return data needed by the views of the application. Included responsive web design and mobile optimization. Show less

    • Matrix Medical Network

      Feb 2017 - Dec 2019
      Senior Developer
    • Republic Services

      Dec 2019 - now
      • Full Stack Engineer

        Dec 2019 - now
      • Senior Software Engineer

        Dec 2019 - now
  • Licenses & Certifications