Miguel Lopes

Experience

• 

  Pioneer Electronics

  Mar 2003 - Mar 2003

  Production Line Trainee Technician

  Repair Production Line defective items

• 

  Pioneer Electronics

  Mar 2004 - May 2004

  Production Line Trainee Technician

  Repair Production Line defective items

• 

  NNeves Soluções para Transportes, Lda

  Jan 2010 - Feb 2022

  Context: Public Transportation Area. Application Development and Support. http://www.nneves.com/Key Responsibilities:• Technical requirement analysis• Solution design/development• Implementing new features/bug fixing• Testing• Customer Support• Write DocumentationOther Responsibilities:• Working directly with Customers, Suppliers and Partners through Meetings, Emails, Chat and Phone Technical environment:• Visual Studio, C#, MS SQL Server Show less

  • Senior Software Engineer

    Jan 2014 - Feb 2022

  • Junior Software Engineer

    Jan 2011 - Dec 2013

  • Trainee Software Engineer

    Jan 2010 - Dec 2010
• 

  Microsoft

  Mar 2022 - now

  Technical Support Engineer | Azure PaaS Developer

  As an Azure PaaS Technical Support Engineer at Microsoft, I have been a pivotal resource in providing top-tier technical assistance to clients utilizing Azure Platform as a Service (PaaS) offerings. Leveraging my in-depth understanding of Azure's PaaS ecosystem, I have successfully diagnosed and resolved complex technical issues while delivering 5* customer experiences.