Chisomo Chingwalu

Chisomo Chingwalu

Computer Operator

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location of Chisomo ChingwaluLilongwe, Central Region, Malawi, Malawi

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  • Timeline

  • About me

    ➤ System Administrator, Network Administrator ➤ Skills in SQL, PHP, Javascript, HTML & CSS ➤ HDip Management Information Systems, BSc Computer Information Systems ➤

  • Education

    • BCS, The Chartered Institute for IT

      -
      Higher Diploma Management Information Systems

      Studied with the Institute for the Management of Information Systems (now part of BCS).

    • Malosa Secondary School

      1985 - 1990
      Secondary Schooling
    • Kenya Methodist University

      -
      BSc Computer Information Systems
  • Experience

    • People's Trading Centre

      Jan 1993 - Jan 1997
      Computer Operator
    • Electricity Supply Corporation of Malawi

      Jan 1997 - Jan 2012
      Systems Administrator (Operations)

      Administered the set up and maintenance of user accounts and email for a billing system. Scope covered data verification and validation; and managed billing cycle operations. Managed system performance, the database, system availability, problem solving and improvement.➤ Conducted system, computer and network training; installed, updated and configured hardware, operating system software, application software; and produced departmental reports.➤ Additional managerial duties included conducting performance appraisals, organizing departmental/interdepartmental meetings; assisting with budgets; managing resources; ensuring disaster management procedures were in place to promote reliable, smooth running IT operations.(Started out as a Data Entry Officer, 1997 - 2003.) Show less

    • Management Solutions Consulting

      Oct 2015 - now
      IT Consultant

      Assess demand for Information Technology Services and advise on responsive and effective service models. This includes evaluating existing IT processes and recommending cost effective approach such as process improvement organizational change. Additionally conduct assessments of IT staff performance on problem and event management (IT Support), and advise on how to achieve better IT Service.

  • Licenses & Certifications

    • CompTIA A+

      CompTIA
    • ITIL Foundation Level (v4)

      AXELOS Global Best Practice
    • Network Support Specialist (NSS)

      Microsoft
    • Microsoft Certified Professional (MCP)

      Microsoft
    • EdX Verified Certificate for Early Childhood Development: Global Strategies for Implementation

      EdX
      Feb 2023
      View certificate certificate
    • AWS Machine Learning Foundation

      Udacity
      Oct 2021
    • Android Basics Nanodegree by Google

      Udacity
      Oct 2021
    • JavaScript Algorithms and Data Structures

      FreeCodeCamp
      Jan 2023
      View certificate certificate
    • ITIL Foundation Level

      AXELOS Global Best Practice
      Aug 2019