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Kathleen Kelly

Kathleen Kelly

Customer Service Representative

location of Kathleen KellyCanada

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  • Timeline

  • About me

    Clinical Social Worker at WoodGreen Community Services

  • Education

    • York University

      2017 - 2019
      Master's degree Social Work

      Thesis focus: LGBTQ+ refugee claimants in Canada

    • University of King's College

      2011 - 2015
      Bachelor of Arts - BA Philosophy

  • Experience

    • LCBO

      May 2014 - Aug 2016
      Customer Service Representative

      Customer service duties including handling of cash and cash register, handling and stocking products and merchandise, challenge and refuse service according to provincial legislation as appropriate, provide general assistance to customers with orders and product inquiries.

    • Ministry of Community and Social Services

      Jan 2016 - Jan 2017
      Case worker

    • Canadian Mental Health Association

      Jan 2018 - Jun 2018
      Health equity intern

      Implemented and facilitated advocacy and diversity events for staff as well as capacity-building events for service-users. Conducted health equity assessments for all CMHA teams and strategized methods of improving program design and delivery.

    • Canadian Centre For Victims Of Torture

      Sept 2018 - Mar 2019
      Mental health intern

      Conducted intake assessments, counseling sessions, crisis intervention, and groups. Documented and updated notes in client database. Created and compiled 2018 organizational Needs Assessment report.

    • John Howard Society of Toronto

      Aug 2019 - Dec 2020
      Counselor/Case Manager

    • WoodGreen Community Services

      Dec 2020 - now
      Clinical Social Worker

      Counselling, case management and support for seniors with mental health and substance use challenges.

  • Licenses & Certifications

    • Registered Social Worker

      Ontario College of Social Workers and Social Service Workers
      Jan 2020

    • First Aid

      Canadian Red Brand
      Jan 2018

  • Volunteer Experience

    • Shelter volunteer

      Issued by Yellow Brick House on Jan 2015
      Yellow Brick HouseAssociated with Kathleen Kelly