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Rob Shellard

Rob Shellard

Chief cashier

Followers of Rob Shellard303 followers
location of Rob ShellardWaterlooville, England, United Kingdom

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  • Timeline

  • About me

    ICT Senior Infrastructure Engineer @ Hants and IOW Fire and Rescue Service | ITIL

  • Education

    • Southampton and Solent University

      2014 - 2014
      ITIL(Foundation Certificate)

    • Southampton and Solent University

      2009 - 2009
      Microsoft Desktop Support Technician

    • Warash Maritime Centre

      2003 - 2003
      GMDSS Radio Communications Officer

    • Horstead College Chatham

      1983 - 1984
      O levels

      English Language O level (C)

    • Vinters Boys Maidstone

      1980 - 1983
      O levels and GCSES

      Mathematics (B), Physics (C), Accounting and Statistics (C) Geography, Civics, Arithmetic All grade 1

    • South Downs College

      1999 - 2001
      HNC Electronic Engineering Merit

  • Experience

    • NatWest

      Sept 1986 - Sept 1990
      Chief cashier

    • Department for Work and Pensions (DWP)

      Sept 1990 - Dec 2001
      Local Officer grade 2

    • Southampton and Solent University

      Jan 2001 - Mar 2021
      ICT Service Support Analyst

      An ICT Support role where I have maintained and developed my knowledge of ICT hardware and software . In addition provided ongoing high level support for audio visual equipment . A keen interest in developing technologies and have been involved in the implementation of new systems from design, budgeting and sourcing and liaising with both internal and external customers and suppliers.Day to day I provide campus-wide desktop support for the University networked system including solving log on problems, software availability, liaising with staff and students to respond to their IT requirements , troubleshooting problems, assisting by directing more specialized issues to the relevant colleagues , liaising with external organizations.I have the ability to analyze technical problems and implement creative and imaginative workable solutions. Equipped with a strong ability to adapt my skills and take a flexible and diverse approach to tasks combining excellent interpersonal and team working skills and using my team leading skills from previous employment when looking after projects Show less

    • East Hants District Council

      Jun 2016 - Jan 2023
      Poll Clerk

      Worked as Poll clerk for East Hants District Council for the EU Referendum on the 23rd June , as well as elections to 2016 to present

    • HCL Technologies

      Mar 2021 - Oct 2021
      Desktop Support Executive L2

      Working to support the updating of SSE laptops for home workers via SCCM

    • Cognita Schools

      Oct 2021 - Mar 2022
      Information Technology Support Analyst

      Working within two schools to provide 1st ,2nd and some 3rdLine support to staff and students

    • HCL Technologies

      Jan 2022 - Mar 2022
      Desktop Support Specialist

      Undertaking interviews for FSO roleWorking as part of project team to push out MS Edge updates

    • Armorgard Ltd

      Mar 2022 - Nov 2022
      IT Tech Support

      Helping Users with day-to-day hardware, software and network issues. in addition to replacing older non-managed switches and adding to the network infrastructure as the office expanded.Started the process of moving diverse storage solutions to SharePoint and enrolling the users and laptops into AAD and Intune

    • Natures Way Foods

      Nov 2022 - Sept 2023
      Application Administrator

    • Hants and IOW Fireand Rescue Service

      Sept 2023 - now
      ICT Senior Infrastructure Technician

  • Licenses & Certifications