Hannah Frick

Experience

• 

  United Way

  Dec 2010 - Apr 2012

  Account and Program Assistant

  𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 𝗮𝗻𝗱 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁, managing 30 corporate partnerships across Fresno, Madera and Bay Area counties, in addition to two community programs.___________________________________________________________________________________________________________𝗘𝘅𝗰𝗲𝗲𝗱𝗲𝗱 𝗙𝘂𝗻𝗱𝗿𝗮𝗶𝘀𝗶𝗻𝗴 𝗚𝗼𝗮𝗹𝘀: Managed a portfolio of 30 donor accounts, exceeding annual goals by 10% and securing $300,000 in donations.𝗦𝘁𝗿𝗲𝗻𝗴𝘁𝗵𝗲𝗻𝗲𝗱 𝗗𝗼𝗻𝗼𝗿 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽𝘀: Cultivated strong relationships with individual and corporate donors, effectively communicating the United Way's mission.𝗘𝘅𝗽𝗮𝗻𝗱𝗲𝗱 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 𝗥𝗲𝗮𝗰𝗵: Spearheaded community initiatives, maximizing program impact and reach through effective resource coordination and outreach. Show less

• 

  San Francisco General Hospital Foundation

  Apr 2012 - Jun 2014

  Campaign Manager

  𝗢𝗻𝗲 𝗼𝗳 𝘁𝘄𝗼 𝘁𝗲𝗮𝗺 𝗺𝗲𝗺𝗯𝗲𝗿𝘀 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗹𝗲 𝗳𝗼𝗿 successfully driving the strategy and execution of San Francisco General Hospital Foundations $170M FF&E capital campaign.___________________________________________________________________________________________________________𝗦𝗲𝗰𝘂𝗿𝗲𝗱 $𝟭𝟳𝟬𝗠 𝗶𝗻 𝗙𝘂𝗻𝗱𝗶𝗻𝗴: Successfully engaged with the Board of Directors, Campaign Committee, and key donors to secure $170M in funding for the Zuckerberg San Francisco General Hospital Foundation.𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗱 𝗗𝗼𝗻𝗼𝗿 𝗥𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻: Implemented a new CRM and data analytics system, boosting donor retention rates by 15%. Show less

• 

  Rodan + Fields

  Mar 2014 - Jul 2018

  𝗦𝗲𝗻𝗶𝗼𝗿 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 𝗼𝗿 𝗚𝗹𝗼𝗯𝗮𝗹 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗽𝗿𝗼𝗴𝗿𝗮𝗺𝘀 - driving the strategy and implementation of acquisition and retention programs for 400,000 global Consultants, in a high-growth environment.___________________________________________________________________________________________________________𝗗𝗲𝗳𝗶𝗻𝗲𝗱 𝗚𝗹𝗼𝗯𝗮𝗹 𝗜𝗻𝗰𝗲𝗻𝘁𝗶𝘃𝗲 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆: Developed a strategic roadmap impacting 400,000 consultants across three global markets, contributing to a $700M revenue increase over three years.𝗦𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹𝗹𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗱 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲-𝘄𝗶𝗱𝗲 𝗣𝗿𝗼𝗷𝗲𝗰𝘁: Led a major initiative, ensuring alignment across 11 internal departments and achieving on-time, under-budget execution.𝗟𝗲𝘃𝗲𝗿𝗮𝗴𝗲𝗱 𝗗𝗮𝘁𝗮 𝗳𝗼𝗿 𝗜𝗻𝗳𝗼𝗿𝗺𝗲𝗱 𝗗𝗲𝗰𝗶𝘀𝗶𝗼𝗻𝘀: Conducted thorough feasibility analyses, ensuring alignment of initiatives with business objectives.𝗙𝗮𝗰𝗶𝗹𝗶𝘁𝗮𝘁𝗲𝗱 𝗽𝗿𝗼𝗴𝗿𝗮𝗺 𝗮𝗻𝗱 𝘁𝗲𝗮𝗺 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Successfully managed six global incentive programs and three direct reports. Consistently exceeded expectations, resulting in two promotions in four years. Show less 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗲𝗱 𝗮𝗻𝗱 𝗹𝗮𝘂𝗻𝗰𝗵𝗲𝗱 𝗮 𝗴𝗹𝗼𝗯𝗮𝗹 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗿𝗲𝗰𝗼𝗴𝗻𝗶𝘁𝗶𝗼𝗻 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺 for over 400,000 consultants, resulting in 15% increase in title achievement over one year.𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗲𝗱 𝗮𝗻𝗱 𝗘𝘅𝗲𝗰𝘂𝘁𝗲𝗱 𝗩𝗜𝗣 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝘀 𝗮𝘁 𝟰 𝗮𝗻𝗻𝘂𝗮𝗹 𝗰𝗼𝗻𝘃𝗲𝗻𝘁𝗶𝗼𝗻𝘀 to drive behavior, increase sales and and improve brand loyalty. This included the development of VIP experiences and perks, tangible rewards, digital recognition, onsite recognition and convention communications.𝗖𝗿𝗲𝗮𝘁𝗲𝗱 𝗮𝗻𝗱 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗲𝗱 𝗲𝗻𝗴𝗮𝗴𝗶𝗻𝗴 𝗿𝗲𝗰𝗼𝗴𝗻𝗶𝘁𝗶𝗼𝗻 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗲𝘀 to motivate and reward high-performing consultants within a rapidly expanding multi-level marketing company. Show less

  • Senior Manager, Global Leadership Programs

    Jan 2018 - Jul 2018

  • Manager, Leadership Incentive Programs

    Jan 2016 - Dec 2017

  • Associate Manager, Recognition

    Mar 2014 - Dec 2016
• 

  Stella & Dot

  Aug 2018 - Jun 2019

  Senior Manager, Sales, Field Development, and Communications

  𝗦𝗲𝗻𝗶𝗼𝗿 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 𝗼𝗳 𝗦𝗮𝗹𝗲𝘀, 𝗙𝗶𝗲𝗹𝗱 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀, managing the team responsible for driving sales, increasing field engagement and communicating value add to buyers and 10,000 sales representatives.___________________________________________________________________________________________________________𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗱 𝗜𝗻𝗰𝗲𝗻𝘁𝗶𝘃𝗲 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 𝗦𝘂𝗰𝗰𝗲𝘀𝘀: Designed, implemented, and managed six incentive programs for 10,000 retail partners, boosting program adoption by 10% and sales revenue by 20%.𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗱 𝗳𝗼𝗿𝗲𝗰𝗮𝘀𝘁𝗶𝗻𝗴 𝗮𝗰𝗰𝘂𝗿𝗮𝗰𝘆 𝗮𝗻𝗱 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀: collaborated with internal teams to automate data pipelines and analyze performance trends.𝗕𝘂𝗶𝗹𝘁 𝗛𝗶𝗴𝗵-𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗶𝗻𝗴 𝗧𝗲𝗮𝗺𝘀: Built and mentored a high-performing sales and communications team that consistently exceeded quarterly targets. Show less

• 

  Telecom Infra Project

  Mar 2020 - Dec 2024

  Director of Strategic Initiatives | Principal Program Manager

  𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿 𝗼𝗳 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗜𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲𝘀 𝗮𝗻𝗱 𝗣𝗿𝗶𝗻𝗰𝗶𝗽𝗮𝗹 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗧𝗲𝗹𝗲𝗰𝗼𝗺 𝗜𝗻𝗳𝗿𝗮 𝗣𝗿𝗼𝗷𝗲𝗰𝘁, 𝗜𝗻𝗰., supporting Executive Leaders on strategic, operational and revenue-generating initiatives across Operations, Product, Sales and Marketing.___________________________________________________________________________________________________________𝗗𝗿𝗼𝘃𝗲 𝘀𝗶𝗴𝗻𝗶𝗳𝗶𝗰𝗮𝗻𝘁 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗶𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁𝘀: Led a company-wide initiative resulting in $55,000 in cost savings and a 20% efficiency increase.𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗲𝗱 𝘀𝗮𝗹𝗲𝘀 𝗮𝗻𝗱 𝗲𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Re-engineered sales systems, back-end infrastructure and member experiences, boosting engagement by 20% and internal efficiency by 18%.𝗠𝗮𝗻𝗮𝗴𝗲𝗱 𝗰𝗼𝗺𝗽𝗹𝗲𝘅 𝗽𝗿𝗼𝗴𝗿𝗮𝗺𝘀: Successfully managed the TIP Community Lab Program, overseeing 14 labs and 14 telecom partners across six global regions.𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗲𝗱 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 𝗮𝗻𝗱 𝗶𝗺𝗽𝗿𝗼𝘃𝗲𝗱 𝗰𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻: Data-driven analysis led to an 8% revenue increase and reduced employee resistance to new tools and processes.𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗲𝗱 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀: Successfully led strategic and technical initiatives, aligning internal teams and managing deliverables.𝗘𝗻𝘀𝘂𝗿𝗲𝗱 𝗾𝘂𝗮𝗹𝗶𝘁𝘆 𝗮𝗻𝗱 𝗴𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲: Oversaw testing and validation, fostering collaboration and adherence to rigorous quality standards.𝗠𝗮𝗻𝗮𝗴𝗲𝗱 𝗺𝗲𝗺𝗯𝗲𝗿-𝗳𝗮𝗰𝗶𝗻𝗴 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀: Built and executed member communications and external marketing initiatives.𝗠𝗮𝗻𝗮𝗴𝗲𝗱 𝗖𝗿𝗼𝘀𝘀-𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝘀𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿𝘀: Implemented communication strategies to ensure alignment on organizational priorities.𝗔𝗱𝘃𝗶𝘀𝗲𝗱 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗧𝗲𝗮𝗺: Advised the executive team on key initiatives, levering data-driven insights and analysis. Show less

• 

  Launch Consulting Group

  Mar 2020 - now

  Business Management Consultant

  𝗗𝗲𝗹𝗶𝘃𝗲𝗿 𝗵𝗶𝗴𝗵-𝗶𝗺𝗽𝗮𝗰𝘁 𝗰𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀 for clients such as the Telecom Infra Project and Meta, Inc., successfully leading strategic and technical initiatives from initiation to completion.𝗦𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹𝗹𝘆 𝗯𝘂𝗶𝗹𝗱 𝗮𝗻𝗱 𝗱𝗲𝗹𝗶𝘃𝗲𝗿 𝗵𝗶𝗴𝗵-𝗶𝗺𝗽𝗮𝗰𝘁 𝗹𝗲𝗮𝗿𝗻𝗶𝗻𝗴 𝗽𝗿𝗼𝗴𝗿𝗮𝗺𝘀 𝗮𝗻𝗱 𝗰𝗵𝗮𝗻𝗴𝗲 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗶𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲𝘀 for Launch Consulting Group.

• 

  Meta

  Jan 2022 - Dec 2022

  Manager, Operations, Infrastructure and Product

  𝗣𝗮𝗿𝘁𝗻𝗲𝗿 𝘁𝗼 𝘁𝗵𝗲 𝗛𝗲𝗮𝗱 𝗼𝗳 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲, 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗮𝗻𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 - streamlining project reporting across a global team of 100 engineers and improving cross-functional collaboration and partnership._________________________________________________________________________________________________________𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗱 𝗞𝗣𝗜𝘀 𝗮𝗻𝗱 𝗢𝗻-𝗧𝗶𝗺𝗲 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆: Drove a 12% improvement in key performance indicators (KPIs) by advising leadership on organizational optimization, specifically improving on-time delivery of telecom initiatives.𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗱 𝗚𝗹𝗼𝗯𝗮𝗹 𝗧𝗲𝗮𝗺 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻: Streamlined project delivery for a 100+ engineer team, reducing project timelines by 15% and boosting cross-functional collaboration by 20%.𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗱 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝗧𝗿𝗮𝗻𝘀𝗽𝗮𝗿𝗲𝗻𝗰𝘆: Implemented an enhanced reporting framework to improve communication and transparency across six global regions. Show less