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Kapil Soni

Kapil Soni

Customer Service Executive

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location of Kapil SoniBengaluru, Karnataka, India

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  • Timeline

  • About me

    Assistant General Manager at Tata Play Ltd

  • Education

    • Indore

      2005 - 2006
      MASTER OF COMMERCE (DAVV); M.P Management, General

    • Indore

      2002 - 2005
      Bachelor of Commerce (B.Com.) Art and Commerce

      Activities and Societies: Green Indore, Clean Indore

    • MPBSE

      1994 - 1998
      HIGH School Maths

  • Experience

    • Efforts BPO

      Nov 2006 - Oct 2007
      Customer Service Executive

    • Mphasis

      Oct 2007 - Jan 2009
      Analyst, Quality

    • Vodafone

      Jan 2009 - Nov 2013

      • Sr. Executive (Quality, Customer Service)

        Apr 2011 - Nov 2013

      • Executive

        Jan 2009 - Mar 2011

    • Videocon Telecommunications Ltd

      Nov 2013 - Jun 2016

      • Deputy Manager, Response and Resolution

        Apr 2015 - Jun 2016

      • Assistant Manager

        Nov 2013 - Mar 2015

    • Tata Play Ltd

      Aug 2016 - now

      • Assistant General Manager

        Apr 2023 - now

      • Senior Manager

        Apr 2020 - Mar 2023

      • Manager

        Aug 2016 - Mar 2020

  • Licenses & Certifications

    • Six Sigma (Green Belt)

      AIQM
      Jun 2010

  • Honors & Awards

    • Awarded to Kapil Soni
      Employee of the Year Videocon Telcommunication Jan 2015