Anthony Nguyen

Experience

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  Phonomenal Vietnamese Cafe

  Aug 2017 - Jun 2018

  Restaurant Server

  -Kept up with new and/or preexisting menus to provide the most accurate details of food and beverages.-Provided guests with exceptional quality customer service. -Efficiently handled dining rushes while taking care of take out guests.

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  Nails At Tiffany's

  Sept 2018 - Aug 2022

  Assistant Manager

  -Acquired extensive knowledge about each existing and new client to establish a personal connection.-Applied the General Accepted Principles (GAAP) of bookkeeping and accounting to daily technical work.-Welcomed guests upon entry and confirmed appointments/event parties.-Learned about new product lines and was able to market towards clientele to increase product attention. -Served this community of consumers with the highest, most optimal level of hospitality.-Learned and utilized the structures of the SPACEPOS Software Program-Trained oncoming associates of concierge technical skills Show less

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  Topgolf

  Aug 2020 - Sept 2021

  -Organized hiring events to attract potential employees -Oversaw applications, conducted high volume interviews, and onboarded new team members -Taught training classes, promoting high brand standards and core values to staff -Developed relationships with diverse clients to maintain rapport and increase client satisfaction-Sold over $6,000 in platinum memberships -Served as a brand ambassador promoting membership features to clients -Developed employee break schedules to decrease gaps in operations before and after closing and opening procedures-De-escalated employee conflicts through facilitating constructive conversations-Served as employee advocate to reduce employee turnover

  • Associates Training Facilitator

    May 2021 - Sept 2021

  • Platinum Sales Advisor

    Feb 2021 - Sept 2021

  • Guest Services Shift Lead

    Aug 2020 - Sept 2021
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  Asian Cultural Engagement Center

  Feb 2023 - Sept 2023

  Undergraduate Research Intern

  -Designed public relation and service flyers to gain engagement with intended audience -Interviewed undergraduate students discussing student body topics for monthly newsletter -Participated in weekly team meetings to plan and evaluate future service projects and events

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  Pi Sigma Epsilon - Virginia Tech

  Apr 2023 - now

  -Assist members of the fraternity in curating near-perfect resume revisions and professionally train members in mock interviews-Hosted engaging workshops and career training with esteemed partners, drawing over a third of chapter members -Ensured fraternity members were well-informed by effectively communicating vital academic information and deadlines.-Coordinated weekly study sessions to promote and maintain consistent study habits among members

  • Professional Development Committee Advisor

    Jan 2024 - now

  • Fraternity Member

    Apr 2023 - now

  • Academic Coordinator

    Apr 2023 - Dec 2023
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  Virginia Tech Class Office

  May 2023 - Mar 2024

  Historian

  -Oversee the public relations committee via social media projects and team meetings-Operate as the project manager to ensure quality and efficient work to display to the student body-Maintain representation of student body through documentations and images of academic related events-Assisting and conducting executive meetings using efficient collaboration and clear communication

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  Korean American Student Association

  May 2023 - Sept 2023

  Service and Philanthropy Chair

  -Connected with various organizations and affiliated companies to find philanthropic opportunities -Attended monthly executive board meetings to communicate and collaborate with assisting officers

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  Summit Human Capital

  May 2023 - May 2023

  Sales and Professional Development Externship

  -Selected and participated at Summit Human Capital Headquarters in Richmond, VA to compete in sales competition during externship. -Won 3rd place and received a cash prize in a challenging pitch competition requiring participants to present in front of SHC’s executive leadership team.-Connected with Summit’s associates and senior leadership to strengthen networking and career development skills as a technical recruiter and account manager-Developed strong and meaningful relationships with Summit’s Executive Leadership team and Alumni-Earned a certification of successful participation in professional training at Summit Human Capital's Sales Externship. Show less

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  Consulting Group at Virginia Tech

  Feb 2024 - now

  -Partnered with real-clients to address business challenges, streamline operations, and improve efficiency through in-depth analysis and actionable solutions.-Delivered high-quality presentations and facilitated collaborative problem-solving sessions to achieve project milestones and craft innovative business strategies. -Weekly attend the 8 week Associate Program to better understand the consulting industry and learn how to deliver impactful work and tailor strategies to meet client needs-Enhance presentation and communication skills by expressing ideas clearly in any setting and continuously improving based on feedback-Understand problem-solving and research techniques to tackle complex challenges, ensuring clients receive effective and strategically sound solution

  • Consultant

    Jan 2025 - now

  • Associate

    Feb 2024 - Dec 2024