Hasan Khan

Experience

• 

  AKN Group Lesotho

  Dec 2004 - Oct 2008

  Software Developer

  • Analysis, design, development, testing of new development and enhancements• System documentation (technical specs)• Database design, normalising data structures and optimising performance• Involved with graphic design team at timesHighlights in AKN Group:Billing Solution SystemSecurity Management SystemOffice Automation System

• 

  Razvi Groups - South Africa

  Jan 2008 - Oct 2014

  Technical Project Manager.

  o Managed Database design, data structure and optimization of performanceo Managed Server configuration (IIS and/or SQL Server, DSN’s)o Managed driving solution development, from development to launcho Defined enterprise requirements, architecture, data sources and reportingo Managed computerization of whole process.o Specified market requirements, potential products & solutions and pricingo Collaborated with Sales teams for presentations to clientsHighlights in Razvi Group:• CRM (Customer Relationship Management• Finance Solution Management system• Global KPI Monitoring systemo Compiled solution proposals, managed projects and testing solutionso Facilitation of training workshops on product/process/features etc. Show less

• 

  African Real Estate

  Jan 2014 - now

  IT Manager

  Duties & Responsibilities: Managing information technology and adopting ITSM lifecycle Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategy planning. Defines, owns and implements OLA’s and SLA’s  Plan, organize, control and evaluate IT and electronic data operations  Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance  Design, develop, implement and coordinate systems, policies and procedures  Ensure security of data, network access and backup systems  Identify problematic areas and implement strategic solutions in time  Audit systems and assess their outcomes  Handle annual budget and ensure cost effectiveness  Create and implement new IT policies & procedure as per organizational structure. Planning and implementation of additions, deletions and major modifications to the supporting infrastructure.  Managing accurate management information for all relevant stakeholders through effective reporting and knowledge management  Making sure there is a smooth change over from the old system to the new one.  Managing client interaction Support & Implementation.  Responsible for CAPEX Budget, communications budget and licensing.  Manage and maintain OPEX budget  Perform root cause analysis by diagnosing problems, document and communicate findings to management team.  Database management and centralisation of information.  Coordination and facilitation of problem resolution by engaging with relevant support teams  Incident and Change management process adherence Show less

• 

  African Real Estate Company, Tanzania

  Jun 2014 - now

  IT Manager

  Career Profile:Experienced IT Manager offering over 9 years of success leading all phases of diverse technology projects, ERP implementation & Management. Business Strategist, plan and manage projects, aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom line gains. Excellent Communicator, leverage technical, business and financial acumen to communicate effectively with client executive and respective teams.Skills Summary:• Good understanding of the ITIL Framework • Enterprise wide implementation • Requirements Analysis • ROI analysis • Costing & Budgeting• Functional Supervision • Team Building & Mentoring • Client Relation & Presentations • Business & IT Planning • Vendor Management • SLA and OLAFunctional Experience: Currently I am associated with African Real Estate as IT Manager, Tanzania since June-2014.African Real Estate Company Ltd. is a renowned Real Estate & Construction Company based in Dar-es-Salaam, Tanzania. It s a conglomerate of companies operating in construction and other related business. It is developing a mega housing & commercial project consisting of 7,500 houses and commercial buildings across the sea in suburb Dar-es-Salaam in Kigamboni (Dege)Here, I am handling a team of IT staff which takes care of entire IT project. Show less