Aila Mae Realista

Aila Mae Realista

Restaurant Receptionist

Followers of Aila Mae Realista222 followers
location of Aila Mae RealistaTaguig, National Capital Region, Philippines

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  • Timeline

  • About me

    Service Development Assistant Supervisor / Business Analyst at MarCoPay Inc.

  • Education

    • University of Perpetual Help System DALTA

      2015 - 2019
      Bachelor of Science in Hotel and Restaurant Management specializing Cruiseship Administration
  • Experience

    • Classic Savory

      Nov 2017 - Apr 2019
      Restaurant Receptionist

      Passionate about delivering exceptional service and creating memorable dining experience for our guests. With a warm and welcoming demeanor, I greet guest and ensure smooth seating arrangement, contributing to the overall ambiance and efficiency of our establishment.

    • 日本郵船株式会社

      Nov 2018 - Feb 2019
      Internship Trainee
    • Sol Y Viento Mountain Hot Springs and Resort

      Apr 2019 - Jul 2020
      Reservations Officer

      Providing exceptional customer service and ensuring a seamless booking experience for our guest. With a keen eye for detail and a passion for hospitality, I manage reservations with efficiency and a personal touch, contributing to the overall satisfaction and loyalty of our clientele.Handle guest inquiries, process booking, and coordinate with various department to ensure every guest's stay meets our high standards.

    • MarCoPay Group

      Aug 2020 - now
      Service Development Assistant Supervisor / Business Analyst

      As a dedicated Business Analyst in the Service Development Department at MarCoPay Inc., I specialize in bridging the gap between business needs and technical solutions. With a strong foundation in data analysis, process improvement, and project management, I am committed to driving strategic initiatives that enhance operational efficiency and foster innovation.

  • Licenses & Certifications

    • Business Analysis Fundamentals with AI Certified

      VMEdu Inc.
      Aug 2025
    • Six Sigma Yellow Belt

      VMEdu Inc.
      Oct 2023
    • Scrum Fundamentals Certified (SFC)

      VMEdu Inc.
      Oct 2023