Susan Howan

Experience

• 

  Ministry of Commerce, New Zealand

  Jan 1985 - Jan 1997

  Policy Management and Advisory roles

  Included several years managing Broadcasting Policy and Crown Entity purchase advice.

• 

  New Zealand Ministry of Justice

  Apr 1997 - Aug 2013

  Led development of service design methodology and capability.Managed the development of a Government response to the Law Commission’s report on Criminal Pre-Trial Processes based on evidence led solutions with cross agency engagement, which led to the Criminal Procedure reforms introduced in the 2011 Act (to be implemented in July 2013). Contributed business solutions on addressing delay and inefficiency, developing business information to provide new insight. Delivered a Registry Resource Model, impact analysis and implementation of resource allocation decisions. Show less Co-ordination of multi-agency implementation for the Sentencing Act 2002 and Parole Act 2002, including operational business processes in Courts and Corrections and justice sector information technology implicationsDevelopment of the Crime Reduction Strategy, from initial policy development through stakeholder consultation to successful completion of the Ministerial and Cabinet decision making process.Development of the Clean Slate policy proposals and draft legislation, involving coordination with core justice sector agencies. Show less

  • Specialist Advisor, Service Transformation

    Mar 2013 - Aug 2013

  • Service Transformation Director, Future Court Services

    Jun 2012 - Mar 2013

  • Service Design Manager, District Courts

    Sept 2007 - Jun 2012

  • Project Director Service Design (Service Improvement Programme)

    Aug 2005 - Aug 2007

  • Deputy General Manager District Courts

    Nov 2004 - Aug 2005

  • Manager Youth Justice

    Sept 2002 - Nov 2004

  • Policy Manager Crime and Justice

    May 2001 - Aug 2002

  • Manager Purchase Advice

    Apr 1997 - Apr 2001
• 

  Ministry of Social Development

  Aug 2013 - Aug 2014

  Deputy National Children's Director, Children's Action Plan

  Leadership role supporting delivery of the Children's Action Plan programme of work, and other work related to successful delivery of the White Paper reforms to fundamentally change and improve the way we identify, support and protect our vulnerable children. Close working relationship with senior managers across the CAP government agencies, and a key support role provided in relation to the Vulnerable Childrens Board (a Board of public sector Chief Executives with joint accountability for delivery of the CAP). A role that led through influence, collaboration and coordination without cutting across the management accountabilities of CAP partners. Show less

• 

  Ministry of Education, New Zealand

  Sept 2014 - Dec 2014

  Lead Adviser (Contractor), ECE Operational Policy Design

  Led work on preparing the Early Childhood Education (ECE) sector for the implementation of the Vulnerable Children Act 2014 and the changes proposed in the Health and Safety Reform Bill.

• 

  Ministry of Education of New Zealand

  Feb 2015 - Dec 2022

  Leads and delivers the implementation of significant strategy initiatives and medium term planning and development of the Sector Enablement and Support group, with a key role in the design of services and leading contributions to cross-agency and cross-sector work. Programme Director for implementation of the Vulnerable Children Act 2014 and Children's Action Plan in Education Ministry and sector.

  • Associate Deputy Secretary Strategy and Implementation

    Jul 2015 - Dec 2022

  • Programme Director - Contractor

    Feb 2015 - Jun 2015
• 

  The Salvation Army

  Jan 2023 - now

  Education Officer (School for Officer Training) and Dean of Studies (School for Bible and Mission)