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Indri Avianti

Indri Avianti

Customer Service

Followers of Indri Avianti530 followers
location of Indri AviantiJakarta, Indonesia

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  • Timeline

  • About me

    Sales Director PT Satria Jaya Mandiri Industrindo Safety Training and Certification

  • Education

    • Universitas Katolik Parahyangan

      1997 - 2002
      S1 Department of Economic Development Study – Faculty of Economy

      Activities and Societies: campus organization

  • Experience

    • PT.Indosat, tbk

      Apr 2004 - Oct 2010
      Customer Service

      Specialties in customer service excellent, including assurance, standardization, and operation. I won in National Customer Service Championship in 2005 and 2006, for individual achievement (with excellent grade - score 91-100) and team for customer satisfaction and loyalty.

    • Indosat Mega Media Pt

      Oct 2010 - Mar 2011
      Account Executive

    • Quran Learning Centre - PT Merak Multi Media

      Mar 2011 - May 2012
      Head of PR, Marketing & Customer Service

      Create and maintaining public image for company. Manages the day to day marketing activities of the organisation and long term marketing strategy for the company.Helping to develop and implement a customer service policy for an entire organisationLeading and motivating a team of staff to ensure they’re giving the best customer service possible

    • Alhabsyi Management - Media And event Management

      Jun 2012 - Jun 2013
      Marketing Manager

      Manages the day to day marketing activities of the organisation and long term marketing strategy for the company

    • Zeeya Kids

      Jun 2013 - Oct 2014
      Creative Director

      Responsible for the overall visual aspects of an advertising or media campaign and coordinate the work of other artistic or design staff, such as graphic designers.

    • Indosat Ooredoo Business

      Oct 2014 - Mar 2018
      Senior Account Manager, Division Jakarta Banten Area , Group Regional Account

      Responsible for developing long-term relationship with corporate clients. Manage and develop client accounts to initiate and maintain favorable relationship with clients. Experience in delivering client-focused solutions based on customer needs

    • Indosat Ooredoo

      Apr 2018 - Oct 2022
      Carrier Relation Manager, Dept SMS Business - Div International Data Wholesale

      Responsible for developing long-term relationship with international partnership especially in SMS A2P BusinessManaging new connection with new partnersManaging new project to support revenue growth

    • Cakra Alpha Spektrum, PT.

      Oct 2022 - Jun 2023
      Business Solutions Specialist

    • PT Satria Jaya Mandiri Industrindo

      Jun 2023 - now
      Sales Director

  • Licenses & Certifications

    • Wow Service Wow Business

      Leny-Astrid & Associates
      Aug 2016

    • Persiapan The 2nd National Customer Service Championship 2005

      Pelayanan Prima Indonesia
      Sept 2005

    • Driving Result for Sales Professional

      Momenta Group
      Apr 2015

    • SPIN SELLING

      MARKPLUS, INC.
      Oct 2016