Julia Koivu

Experience

• 

  Esport Fitness

  Feb 2012 - Sept 2012

  Group Fitness Instructor

  Les Mills BODYATTACKLes Mills SH'BAM

• 

  Worcester Economic Society

  Jan 2013 - Jun 2016

  Co Founder & President
• 

  University of Worcester

  Sept 2013 - Jul 2015

  Recruitment Ambassador
• 

  The CareVoice

  Jul 2015 - Aug 2015

  Business Development

  Led and managed sales and marketing operations including an international team of interns to undertake field marketing activities in Shanghai. Increased brand awareness by implementing social media presence. - Secured two strategic partnerships with Mandarin language schools by negotiating and establishing relations targeted at co-promotion synergies.- Enhanced the performance of field marketing team, from 5% to 50% response rate, through on-the-field observation and direct testing of various sales techniques. Show less

• 

  Absolute Internship

  May 2016 - Aug 2016

  Program Coordinator

  Organized, planned, and budgeted program activities for over 100 students in Shanghai throughout the summer. - Executed events to engage students to participate within global internship programs, resulting in USD 22K revenue.- Ensured student, parent and educator satisfaction through correspondence with guests and setting expectations prior to departure resulting in a 50% increase in pre-program satisfaction. - Researched and analyzed costs for expanding the program in new cities, implementation in summer 2017. Show less

• 

  EF Education First

  Jan 2018 - Aug 2018

  Sourcing and Contracting Specialist

  Responsible for managing pre- and on-tour communication with transportation suppliers regarding group details and requests. - Creating customized itineraries ensuring on-the-field Tour Directors and bus drivers have all information needed pre-tour.- Research and prospect new potential supplier partners throughout the United States. - Collaborating with other EF Explore America departments on strategic initiatives of the tour production.

• 

  Abloy Oy

  Sept 2018 - Apr 2020

  Business Solutions

  Responsible for New Business Development for the Finnish Residential SegmentConcept Owner of a New Smart Solution for Residential Segment- Understanding the customer is in the heart of everything I do.- Listening to the market and identifying customers and their needs: who buys, who manages, and who uses the solution. Then, managing that our future solutions ease all of their lives by testing, piloting and validating the concepts with our clients.- Pitching concepts to C-Level management to pass internal gateway-process to continue development. - Project lead for in-home services in Finland; pilots run with Posti and Telia using smart locks to deliver parcels while residents are not home.- Working in global teams to align strategy for segment vision, generation plans, and local needs.- Part of ASSA ABLOY Graduate Program: Completed a three month secondment in Dubai, UAE. Show less

• 

  Yale Middle East

  Mar 2019 - Jun 2019

  Business Solutions

  3 months Secondment in Dubai office as part of ASSA ABLOY Graduate Program.- I worked with YALE Product Management creating an Item Master for over 1200 SKUs together with my Local Direct Manager. This work was used in brand new catalogs in the Middle East region.- Helped the Marketing Team with local campaigns such as Ramadan related adverts and promotions, launched at our annual Iftar.

• 

  KPMG Finland

  Apr 2020 - now

  I am the Team Lead for Business Design (BD) Services in KPMG Finland's new Digital Platforms team within Data and Digital unit. The purpose of BD services in Digital Transformation projects is to solve the right problem and then solve it right. We offer customer driven way of working where we involve different stakeholders in the development process to gain wholesome insight on the client's operating environment. Together with Enterprise Architects and other experts we ensure we deliver client both - what they want and what they need. Proper customer insight utilizing Business Design methods ensures seamless interaction between people, business, and technology, streamlining organizational processes. Show less Enterprise Design Services (EDS) combines Business Design, Information Management and Enterprise Architecture. In our EDS team we utilize agile and iterative workflows that create a customer driven culture and way of working within an organization. As a Business Designer and Architect my role is to focus on customer understanding and define customer's needs, expectations and behaviors by utilizing Design Thinking methods. From the Architect perspective I reflect the customer needs and wants to their capabilities and focus on benefits, where technology is used as an enabler. Proper customer insight ensures seamless interaction between people, business, and technology, streamlining organizational processes. Show less

  • Manager, Lead Business Designer

    Nov 2021 - now

  • Assistant Manager, Business Architect

    Apr 2020 - Nov 2021