Dean Augustin

Experience

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  Pat Summerall Productions

  Sept 2001 - Apr 2004

  Commercial Video Production/Editor
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  Follett

  Apr 2005 - Apr 2010

  Software Trainer

  4/2005 to 1/2010 - Software Trainer/Implementation Specialist Follett Software creates student-focused, digital learning environment for K-12.• Software Implementation and Training consultant for domestic and international projects.• State of Texas Department of Education - Trained over 350 Educators and Administrators on Follett Destiny Library Manager and Textbook Manager Software. • State of California Department of Education - Trained over 150 Educators and Administrators on Follett Destiny Library Manager and Textbook Manager Software.• The American School of Monterrey Mexico - Trained over 35 Librarians and Media Specialist on Follett Destiny Library Manager Software. • Escola Infantil Beit Yaacov of Sal Paulo Brazil – Trained 50 School Personnel on Follett Destiny Library Management Software. Show less

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  My Tech

  Apr 2010 - Apr 2014

  Senior Technical Trainer

  Texas based Technical Training and Senior Business Consulting service with extensive software training, quality systems implementation, and wide-ranging experience working in video and film production for the web.8/2013 to 11/2013 - Technical TrainerAmerican General Life Insurance a major insurance company that offerings include individual and institutional policies. • Implemented training of life insurance agents on new Onesource CRM product using Apple IPAD.• Implemented training of regional managers on Salesforce CRM advanced calendar and management features.3/2013 to 6/2013 - Training ConsultantRetalix a global provider of integrated software solutions for retailers and distributors.• Designed, developed and implemented e-learning training modules for a major national retail chain store management system.• Designed, developed and implemented e-learning training for retail Point of Sales (POS) system.• Designed, developed and implemented e-learning training for Storeline Back Office server software.9/2012 to 12/2012 - Training ConsultantNationstar Mortgage a national mortgage lender and servicer.• Designed, developed, and implemented training for the Nationstar employees in the Mortgage Wholesale division.• Created training material for Nationstar SuperTRACT SharePoint product.4/2010 to 6/2012 -Technical Trainer/Implementation EngineerTeleTracking patient flow and automation software for the hospital and the medical industry.• Trained Hospital Transport and EVS Supervisory personnel on TeleTracking Transport and BedTracking Software.• Trained Hospital Transport personnel on TeleTracking Transport Software APP for Blackberry and IPhone, IPAD, IPOD.• Trained Nurses, Clinical Technicians, Unit Nurses, and Unit Secretaries on TeleTracking Transport Software.• Engineer on Software Go-Live Weeks for all TeleTracking Products.• VOX Creation and Editing Engineer. Show less

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  CBRE

  Apr 2014 - Dec 2015

  Senior Business Training Specialist

  • 2014 – Salesforce Trainer and End User Support Specialist for Customer Support, Mortgage Brokers, and Sales Mangers at CBRE regional offices in across the United States.• 2014 – Created reference materials and designed Salesforce Management and Reports training classes.• 2014 – Salesforce and Salesforce 1 Training for Asia/Pacific Occupier Brokerage in India• 2015 - Lead Salesforce Trainer and Support Specialist for CBRE APAC Singapore

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  Accelerated Technology Laboratories, Inc.

  Jan 2016 - Jun 2016

  Implementation Specialist

  Accelerated Technology Laboratories, Inc. (ATL) is a technological leader in the Laboratory Information Management System (LIMS) industry. ATL is ISO 9001:2008 certified, a Microsoft Gold Certified Solution Provider and Oracle Business Alliance Partner. • 2016 - Trained end-users and LIMS administrators on ATL’s Titan LIMS/ERP Software.• 2016 - Installed LIMS client server software at laboratories across the US.• 2016 - Assisted in maintaining ISO 9001 documentation standards.• 2016 - Updated ATL Titan and ATL Sample Master Manuals to meet ISO Quality Management Standards.• 2016 - Account Management. Show less

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  Wasp Barcode Technologies

  Aug 2016 - now

  Corporate SaaS Software Trainer

  Wasp Barcode Technologies provides SaaS asset, inventory, and time & attendance systems that are easily implemented and ready-to-use after installation. • 2016 - Trained clients on Wasp Mobile Asset and Asset Cloud management software for business and educational institutions.• 2016 - Trained clients on Wasp Asset Cloud App and Inventory Cloud App using both iOS, and Android devices. Setup and best practices.• 2016 -Trained clients on Wasp Inventory Control - client server inventory management software for business and governmental institutions.• 2016 - Trained clients on barcode hardware technologies including: scanners, mobile computers, and printers.• 2017 - Salesforce Trainer and Custom Report Administrator for Training Department.• 2018 - Government Agency Inventory and Asset Training Specialist. Agencies trained: Bureau of Indian Affairs, USAF, NCIS, TSA, US Federal Courts, DOD, Texas Department of Public Safety. Show less