
Phillip May
Client Systems Technician

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About me
Software and Network Support Pro
Education

Community College of the Air Force
2009 - 2010Technical School Communications Technology/Technician
Experience

United States Air Force
Feb 2009 - Jul 2012Client Systems TechnicianTS Clearance position providing remote support for military applications, desktop computers and thin-client environment services.

Goldbelt Raven
Dec 2013 - Aug 2014Service Desk TechnicianCustomer facing IT support for US Army hospitals and medical facilities worldwide. Primarily working with end user environment and specialized medical records systems.

ILLUMEN is now a NexusTek Company
Feb 2014 - Jan 2015Technical Support EngineerOnsite and remote IT support for local businesses. Hardware, networking, Windows Server and Office Suite management.

BEC POS
Jan 2015 - Nov 2017Level 2 Technician
Datum Technologies
Nov 2017 - Mar 2018Implementation Specialist
Tekmax
Oct 2018 - Mar 2019Field CoordinatorSmall MSP providing Point of Sale, CCTV, alarm, ATM, and payment processing to a variety of retail and hospitality customers throughout Colorado and Wyoming.

Einstein Noah Restaurant Group, Inc.
Jun 2019 - Mar 2020Technical Support SpecialistProvided Support for Aloha and PosiFlex POSAssisted migration from Aloha POS v. 12.3 to 15.1Designed and Managed Quality Assurance program for Service Desk

Mission Yogurt, Inc.
Nov 2022 - nowIT Project Manager
Licenses & Certifications
- View certificate

Itil v4
PeopleCertSept 2020 - View certificate

CompTIA Network+ Certification
CompTIADec 2010 - View certificate
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AWS Certified Cloud Practitioner
Amazon Web Services (AWS)Oct 2020
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