Lee Joo Chuen

Experience

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  Racer Technology

  May 2015 - Aug 2015

  Product Design Intern (Injection Moulding)

  • Conceptualize and design for a new healthcare product.• Optimize spatial constraints to fit components and maintain form factor. • Modify customer products for injection molding (Design for manufacturing).• Assist with costing for injection molding. • Brainstorm and contribute ideas actively for problem solving.

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  Singapore University of Technology and Design (SUTD)

  Jan 2016 - Aug 2016

  Capstone Project - SBS Transit Maintenance Workshop Improvement

  • Industry partnership with SBS Transit Bus Maintenance workshop to increase maintenance capacity.• Collaborate with cross-disciplinary team of computer science and systems engineers to build final solution.• Develop Arena Simulation models that included bus breakdown data, labour availability and variable demand to simulate the entire workshop operation.• Input various solutions provided by team members for validation against simulated conditions.

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  Kulicke & Soffa

  Jan 2017 - Jul 2021

  • Initiate and automate decade old manual assembly process for over 50% improvement in productivity. • Design and provide requirements to implement manufacturing execution system (MES) for in-house subassembly manufacturing.• Assess and lead capacity improvement for in-house subassembly manufacturing by 3x to meet unprecedented manufacturing ramp.• Apply machine learning models, data analytics in manufacturing, reducing manufacturing costs by USD30K in 2021.• Collaborate with different functions to solve problems related to customer quality, productivity and capacity. Show less • Process owner for K&S ball-bonder equipment critical assemblies.• Develop documentation for implementation and improvement of manufacturing process.• Streamlined manufacturing process for >25% productivity improvement in 2019.• Solved manufacturing issues to reduce scrap cost significantly by >50% in 2018.• Design precise jigs, fixtures and mechanical test equipment with stack-up analysis and ergonomics for ease of assembly and quality.• Collaborate with R&D team to improve manufacturability for electro-mechanical systems (piezoceramic materials).• Develop and pioneer problem solving methods using data analytic tools such as Tableau.• Drive cross-functional projects to improve yield, digitalize supplier and K&S manufacturing data. Show less

  • Advanced Manufacturing Engineer

    Sept 2019 - Jul 2021

  • Manufacturing Process Engineer

    Jan 2017 - Aug 2019
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  Shopee

  Jul 2021 - now

  • Picked up new portfolio to manage fraud related to return and refunds• Continue to enhance payment fraud defence for LATAM markets • Oversee payment fraud prevention in Shopee's local markets• Minimize payment fraud risk from new payment methods• Drive improvements to payment fraud defences to optimise between user friction and payment fraud risk (3DS, DS models, rules, external vendors etc)

  • LATAM Payment and Return/Refund Fraud

    Jan 2024 - now

  • Payment Fraud Prevention

    Jul 2021 - Apr 2024