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Maria M.

Maria M.

Followers of Maria M.219 followers
location of Maria M.Málaga, Andalusia, Spain

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  • Timeline

  • About me

    Customer Support Manager

  • Education

    • Université Tunis Carthage

      2015 - 2017
      Finance Finance

  • Experience

    • Eviivo

      Feb 2018 - now

      • Lead and support a customer service team.• Ensure quick and effective resolution of client issues.• Improve support processes for better service.• Monitor support metrics to spot trends and improve services.• Work with other teams to solve complex issues.• Train and guide team members.• Ensure timely responses to customer inquiries.• Anticipate and address potential client issues early.

      • Customer Support Manager

        Oct 2021 - now

      • Onboarding Specialist

        Feb 2018 - Oct 2021

  • Licenses & Certifications

    • Internship - finance department

      Tunis International Bank
      Jun 2016

    • Internship - Finance & Accounting Department

      ETAP
      Aug 2017