Taylor Davis

Experience

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  Target

  Jul 2009 - Nov 2014

  Merchandising Brand Team Member and Team Trainer

  -Arranged and implemented new product according to sales planning adjacencies.-Cross-trained in multiple departments including Softlines, Instocks, Guest Service, Front Lanes, Truck Unload, Price Accuracy, and Planogram.-Responded to customer needs and inquiries during various shifts in high volume retail environment.-Trained new team members.

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  N/A

  Jan 2014 - Jun 2015

  Nanny

  -Worked with parents to develop and implement discipline programs to promote positive behavior.-Safely transported children to and from school, medical appointments and extra-curricular activities.-Managed household while parents were away.-Established and maintained a safe play environment for the children.

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  The Goodnight

  Jul 2015 - Feb 2016

  Server

  -Provided excellent service in an upscale and high volume environment-Worked with other staff to organize and host private events and parties-Collaborated with management to effectively train new team members-Used Focus POS to ring orders and run payments

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  Irene's

  May 2016 - Dec 2016

  Server

  -Consistently provide professional, friendly and engaging service.-Quickly recorded transactions in ALOHA system to deliver prompt service.-Demonstrate genuine hospitality while greeting and establishing rapport with guests.-Develop and maintain positive working relationships with others to reach business goals.

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  St. David's HealthCare

  May 2017 - Aug 2018

  -Provide data management and administrative support to the Quality, Regulatory, and Infection Prevention departments -Analyze, track and trend data and utilize performance improvement tools and techniques, such as graphs, tables, and charts in performance improvement reports-Utilize databases and information processing programs such as MS Excel and Access to abstract and format data -Maintain integrity of system data elements, troubleshoot and fix discrepancies and submit data on schedule-Work directly with the Quality Director and Quality Manager to provide and present data summaries as requested-Coordinate Quality Committee meetings for senior leadership on a facility and Enterprise level-Coordinate and manage the Student Intern Program for the facility via the Quality Department Show less

  • Data Analyst Lead

    Aug 2017 - Aug 2018

  • Administrative Intern in Quality/Regulatory Department

    May 2017 - Aug 2017
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  Waymo

  Sept 2018 - Oct 2019

  Fleet Operations Specialist Contractor via Adecco

  -Examine real world scenarios for minute visual details and audio promptsthat impact self-driving car behavior-Respond to vehicle requests, data marking and minor debugging when issuesarise-Collaborate with an elite team to triage past data logs as well as determinecorrect response to inconclusive scenarios-Increase the safety of test vehicles on public roads-Provide clear, accurate and actionable feedback to the engineering teams onobserved vehicle behavior in order to increase the efficiency of the testingsoftware-Respond quickly and appropriately to changing and potentiallyhigh-pressure scenarios Show less

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  Tethr, a Creovai company

  Nov 2019 - now

  Tethr’s vision is a world where every company listens, and every customer is heard. Tethr is a cloud-based conversation intelligence platform that combines powerful AI, machine learning and decades of customer experience research to surface contextual insights from phone calls and other customer interactions. Customers are using Tethr to quickly, easily and accurately turn large amounts of unstructured voice of customer conversation data into insights that fuel smarter decisions and improved business performance, enabling them to become Listening Enterprises.As a Speech Analytics Analyst, primary duties include:-Train Tethr machine learning driven software to recognize keywords and phrases as structured data to support analytics and business goals-Review, calibrate, and validate the quality of data to verify analysis requirements-Manage and maintain solution libraries that can be used across customers and industries-Create, edit, and manage custom dashboards and reports-Collaborate with team to brainstorm value-added features and applications for software Show less

  • Customer Success Manager

    Feb 2022 - now

  • Senior Analyst, Speech Analytics

    Dec 2020 - Feb 2022

  • Speech Analytics Analyst

    Nov 2019 - Dec 2020