Mohammad Rafi Jamizada

Experience

• 

  Banke Millie Afghan

  Feb 2006 - Apr 2010

  • Troubleshoot and administer all the equipment in the IT department, including installation of desktops, laptops, printers, scanners, etc. • Provide full support for all users.• Configure and install new hosts on network environment and prepare them for use with server based network services, in accordance with IT standards.• Installing, updating and managing software applications.• Maintain an up-to-date inventory list of all the computer equipment • Monitor performance of the network, identifying and proposing methods of optimization.• Configuring and Monitoring Network Devices (Cisco Switches, Cisco IP phone router, Access Points)• Ensure that all computers are protected against viruses and that all updates are applied regularly.• Report detailed system notifications and events in a timely manner to the CTO. • Configure and setup wireless access points.• Manage and control of wireless network to ensure an efficient and secure system• Prepare and write the IT Status progress reports to CTO.• Train Bank staff, on Office Programs, software and network issues• Configuring and managing cisco Switches, routers , access points and etc • Implementation of NAT, DHCP, DNS, WINS Active Directory, File Server, Print Server Share Folder (Drives) etc.• Assess network readiness/capabilities for handling CISCO IP Phones & Digital Telephone Lines configurations. • Installing and maintaining CISCO IP Phones and KEY communication equipment. Show less • Assists the ICT Manager in maintaining and managing the hardware, software and connectivity aspects of all Banking systems for information and communications technology. • Assist with troubleshooting for all ICT Issues for Kabul Head office and Branches• Aid in developing project ICT policy and ensuring that this is consistent with Bank ICT policy • Keep regular contacts with Internet Service providers (ISP) to confirm that we are getting the agreed allocated bandwidth. • Ensure that all staff are aware of IT policies and they are following the rules and regulations. • Regularly monitor the servers to confirm that they are running in good health. • Ensure the proper use of all IT and Communication equipment by users. • Co-ordinate repair of all IT and communication equipment and test all communication equipment prior to use in the field. • Assist Procurement department to purchase IT standard equipment whenever needed in providing specifications and quality control. Show less

  • Network Infrastructure Administrator

    Jan 2006 - Apr 2010

  • IT Assistant

    Feb 2006 - Apr 2007
• 

  Afghan United Bank

  Apr 2010 - Jan 2012

  Sr.Network Administrator

  • Configuring and Troubleshooting Cisco Devices : Cisco switches 2960 series, Routers C3900, Layer3 Switches 6500 series • Installing, Upgrading and troubleshooting networks, networking hardware devices and software.• Configuring of Peplink Balancer “Balance 380” for balancing between WAN Links• Designing the Network Map of Head office and branches• Design and Maintain up-to-date network diagram • Setup LAN and cabling system for new Branches• Monitor the performance of all network nodes & core network components.• Review & Design the Access control Lists of ASA, Routers and Core switches • Configuring and connecting Branches through IPSEC PPP E1 Links• Monitoring Branches E1 links• Maintaining inventory of equipment and parts as well as documentation thereof.• Liaising with the vendor and monitoring their activities.• Developing and documenting standards for computer and network devices• Recommending and scheduling repairs to the LAN/WAN• Monitoring LAN/WAN security requirements• Providing support and visit AUB branch for network survey and monitoring• Performing other technical duties are assigned by the Line Manager• Providing 24/7 support in critical situations. Show less

• 

  Etisalat Afghanistan

  Jan 2012 - now

  Coaching, capacity building, and counseling for Back office sections (Core, DCN, TX operations, BSS operations, IREG) Responsible and lead back office sections (Core, DCN, TX operations, BSS operations, IREG)Manage the technical resources and delivery of Back Office projects, Tenders, RFPs, RFIs preparationCost optimization for all project under the back office, by network optimizations, re-engineering & spare part management,Managing Preventive Maintenance operation once/6-months for Back Office/equipment to ensure all parts (Act & STB) are normal, to have 100% availability of data links and internet.Manage & review Back office Operations, CRs , design and modificationProviding required support to other sections & stakeholders for projects or operation within SLA to deliver needed servicesProviding required OPEX & CAPEX budget plan for Back Office, Follow up for planned RFPs, PR, PO and contracts for the years, to have project delivered on time Managing sections to meet ISP customers’ SLA, on time response to the issues, and leading Manage MS partner in respective areas Show less Coaches,capacity, and counsels team membersManaging & maintaining multi-vendor products as Cisco/ZTE/Huawei/Sandvine/ Netsweeper/iCAche/FortinetManage the technical resources and delivery of projectResponsible for configuration, deployment and administration of LAN/WAN devicesMaintain & control Etisalat Af MPLS/MPBGP/iBGP network Managing the physical network infrastructure, including wired and wireless local area network (LAN).Managing the acquisition of new network hardware as requiredManaging & maintaining the ISP network of Etisalat AFManaging & maintaining Etisalat Af 3G/2G sitesManaging & maintaining Etisalat Af web filtering solution Managing & maintaining Etisalat Af iCache solutionResponsible for network planning, design and modification.Ensures that data communication within the company is reliable and of sufficient capacity to meet business needs.Ensured the efficient routing of the data communications packets.Provided regular periodic report on network performance, both in general and against specific service levels.Provided remote access to the corporate network via dial-up or virtual private network (VPN).Monitored bandwidth use, analyzes traffic patterns and volumes, and determines impact/implications.Ensured security standards with according to data Security policy of company.Management of network concerns vendor and services providers Show less 1. Manage and ensure all dispute cases are solved within defined working days with proper standard and method to guarantee satisfied result2. Lead, supervise and train sub-ordinate to ensure their level of discipline and knowledge in executing their job and task is satisfactory and they are kept abreast with the latest technology2. Ensure administration of information security policies and procedures, software product licensing and security, and a current software, hardware and peripheral inventory.3. Ensures incident management, resolution and reporting, timely corporate and field communication of IT issues, root-cause analysis, performance and process improvement and frequent statistical performance monitoring and reporting to achieve outstanding service level expectations.4. Gather new user requirement on IT and initiate procurement process on required IT equipment & accessories5. Prepare annual and long-term software, hardware and peripheral requirements, proposals for capital and operating expenditures and budget recommendations and monitors, verifies and reconciles expenditures to budget.6. Research emerging software and hardware solutions, services, protocols and standards in support of service desk operations and coordinates the procurement of new systems technologies, installation and resolution of adaptive issues.7. Cultivate collaborative partnerships with business leaders to identify emerging systems technology, develop implementation strategy, and provide effective training and service support to meet business operations needs.8. Ensure compliance with all company, state and Afghanistan policies, laws and regulations regarding employment, employee safety and other audit requirements.9. Undertake project management task for new project implementation when required Show less • Developing a high-availability global scalable DCN Network, detailed network design, traffic routing and engineering policies, protocol configurations, Migration/integration of various regional/SBU DCNs into the global DCN network.• Work closely with cross-functional teams to identify operations, facilities and core network engineering (IP, Transmissions, Cable Projects etc) for requirements and expansion projects. Analyze and document DCN requirements, equipment specifixations, vendor/equipment evaluation, identify costs, and create proposals for upgrades and expansion as per business requirements.• Working closely with the engineering and operations teams for planning, integration, expansion, and enabling Ops to access and securely manage the remote cable landing stations, transmission and IP POPs/Equipment, and integration with the OSS systems.• Create MOPs, planned works, SoW/orders, policies and other documentation for implementations through TAC/TSG and field staff. Keep the DCN documentation updated with every expansion and upgrades on core network.• Provide highest level technical escalation support to Operations, TSG/TAC and regional engineering teams on DCN• Provide training to operations teams and other cross functional teams as necessary.• Provide regular management reports, updates and alerts, consult team, and escalate any issues to the management as necessary for necessary actions. Show less

  • Senior Manager Back Office

    Jul 2023 - now

  • Senior Manager Core & DCN Operation

    Apr 2022 - Jul 2023

  • Manager DCN Operations

    Oct 2015 - Apr 2022

  • Chief DCN Operation Engineer

    Jun 2013 - Oct 2015

  • Sr.DCN Engineer

    Jan 2012 - Jun 2013