James Jackson

James Jackson

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location of James JacksonPalm Coast, Florida, United States

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  • Timeline

  • About me

    Senior Product Software Engineer at Wolters Kluwer Health

  • Education

    • Herzing University

      2010 - 2011
      Associate of Science Computer Science
    • Middleton High School

      1987 - 1991
    • Trinity Baptist College

      1991 - 1993
      Church Ministries
  • Experience

    • UPS

      Mar 1993 - Sept 1996
      Supervisor

      Supervised the loading of inbound freight onto the package carsGuaranteed accurate package tracking by uploading data from scannersTrained and developed package handlers by demonstrating and reinforcing proper methods

    • Roadway Express

      Oct 1996 - Sept 2002
      Supervisor / Dispatcher

      Member of the Hazardous Materials Emergency Response TeamCrafted a system to accurately project volume and control man hours which was implemented company wideActed as local point of contact for IT supportManaged crews of up to 30 employees at a time

    • Central Transport, INC

      Sept 2002 - Sept 2003
      Terminal Manager

      Hired drivers and trained them in company operating procedures and technology such as RIM's BlackberryProvided support to the sales team through customer visits and service assessmentsEnsured compliance with OSHA and DOT regulations

    • Ultrazone Laser Tag

      Jul 2004 - Nov 2009
      General Manager

      Served as system administrator for network of computers and devices used to operateIncreased revenue by 18% in first year through loss prevention and increased efficiencySpecific focus placed on training staff and developing future managersCoached all staff members to become dynamic public speakersDeveloped and implemented policies and procedures for the express purpose of limiting liability and increasing throughput

    • Pharmacy OneSource

      Oct 2011 - now

      Currently assigned primarily to our Hydra message processing system; a distributed grid utilizing GigaSpace and Drools to process over 10 million HL7 messages per day and evaluate thousands of rules against each one.Ensure defects are not released to production and create automated tests to catch regressions. Automated testing framework built in C# utilizing a number of third party tools including nUnit, nHibernate, WatiN, and Selenium. Elements under test include Database, back end Java application, and front end web-based UI. Utilize TeamCity to automate end to end testing and provide feedback to developers in short order.The team is moving to a model where everyone is a developer and QA, and I have been working closely with the existing developers to help them understand our test framework and think like a tester, while also acting as the primary developer on a number of features (Database, Java, and Web UI)Liaison with other development teams to ensure product coordination and assist with application design. Show less

      • Software Engineer II - SDET

        Nov 2013 - now
      • Technical Project Lead

        Nov 2012 - Nov 2013
      • Interface Support Engineer I

        May 2012 - Nov 2012
      • Hydra Transition Specialist/Data Analyst

        Oct 2011 - Oct 2012
    • Robert Half Technology

      Oct 2011 - Mar 2012
      IT Contractor
    • Wolters Kluwer Health

      Jan 2018 - now
      • Senior Product Software Engineer

        Apr 2020 - now
      • Application Developer

        Jan 2018 - now
  • Licenses & Certifications

    • Certified Scrum Product Owner

      Scrum Alliance
      May 2013
  • Honors & Awards

    • Awarded to James Jackson
      CTS Star Award - Q2 2015 Wolters Kluwer Health, Clinical Terminology and Surveillence Jun 2015 The CTS Star employee recognition award is intended to recognize and reward employees who have an impact on our business and demonstrate our values. It’s a formal way for Clinical Terminologies and Surveillance to thank employees for contributions to the company’s success.