
James Jackson
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About me
Senior Product Software Engineer at Wolters Kluwer Health
Education

Herzing University
2010 - 2011Associate of Science Computer Science
Middleton High School
1987 - 1991
Trinity Baptist College
1991 - 1993Church Ministries
Experience

UPS
Mar 1993 - Sept 1996SupervisorSupervised the loading of inbound freight onto the package carsGuaranteed accurate package tracking by uploading data from scannersTrained and developed package handlers by demonstrating and reinforcing proper methods

Roadway Express
Oct 1996 - Sept 2002Supervisor / DispatcherMember of the Hazardous Materials Emergency Response TeamCrafted a system to accurately project volume and control man hours which was implemented company wideActed as local point of contact for IT supportManaged crews of up to 30 employees at a time

Central Transport, INC
Sept 2002 - Sept 2003Terminal ManagerHired drivers and trained them in company operating procedures and technology such as RIM's BlackberryProvided support to the sales team through customer visits and service assessmentsEnsured compliance with OSHA and DOT regulations

Ultrazone Laser Tag
Jul 2004 - Nov 2009General ManagerServed as system administrator for network of computers and devices used to operateIncreased revenue by 18% in first year through loss prevention and increased efficiencySpecific focus placed on training staff and developing future managersCoached all staff members to become dynamic public speakersDeveloped and implemented policies and procedures for the express purpose of limiting liability and increasing throughput

Pharmacy OneSource
Oct 2011 - nowCurrently assigned primarily to our Hydra message processing system; a distributed grid utilizing GigaSpace and Drools to process over 10 million HL7 messages per day and evaluate thousands of rules against each one.Ensure defects are not released to production and create automated tests to catch regressions. Automated testing framework built in C# utilizing a number of third party tools including nUnit, nHibernate, WatiN, and Selenium. Elements under test include Database, back end Java application, and front end web-based UI. Utilize TeamCity to automate end to end testing and provide feedback to developers in short order.The team is moving to a model where everyone is a developer and QA, and I have been working closely with the existing developers to help them understand our test framework and think like a tester, while also acting as the primary developer on a number of features (Database, Java, and Web UI)Liaison with other development teams to ensure product coordination and assist with application design. Show less
Software Engineer II - SDET
Nov 2013 - nowTechnical Project Lead
Nov 2012 - Nov 2013Interface Support Engineer I
May 2012 - Nov 2012Hydra Transition Specialist/Data Analyst
Oct 2011 - Oct 2012

Robert Half Technology
Oct 2011 - Mar 2012IT Contractor
Wolters Kluwer Health
Jan 2018 - nowSenior Product Software Engineer
Apr 2020 - nowApplication Developer
Jan 2018 - now
Licenses & Certifications

Certified Scrum Product Owner
Scrum AllianceMay 2013
Honors & Awards
- Awarded to James JacksonCTS Star Award - Q2 2015 Wolters Kluwer Health, Clinical Terminology and Surveillence Jun 2015 The CTS Star employee recognition award is intended to recognize and reward employees who have an impact on our business and demonstrate our values. It’s a formal way for Clinical Terminologies and Surveillance to thank employees for contributions to the company’s success.
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