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Michael Bailey

Michael Bailey

Operations Manager

Followers of Michael Bailey947 followers
location of Michael BaileySeattle, Washington, United States

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  • Timeline

  • About me

    Manager, Customer Experience Lab - Seattle

  • Education

    • Clark College

      -
      Associate of Science (A.S.) Chemistry 3.88 cum. GPA

      Activities and Societies: Phi Theta Kappa

    • University of Washington

      2010 - 2015
      Bachelor of Science (B.S.) in Biochemistry Biochemistry

      Activities and Societies: Men's Club Volleyball Team Graduating Fall 2015

  • Experience

    • East Beach Volleyball Center

      Aug 2011 - Jan 2013
      Operations Manager

      Supervised the operation of all volleyball leagues, fitness classes, personal training appointments, and retail facilities. Managed staff and trained new hires. Assisted the owner in designing and building out the facility from the ground up.

    • Adaptive Biotechnologies Corp.

      Jan 2014 - Jun 2015
      Research Associate

      Assay development and optimization within our proprietary immune sequencing system.

    • Paula's Choice Skincare

      May 2016 - Dec 2016
      Quality Control Coordinator

      Managed day-to-day quality control activities for Paula’s Choice including product testing, monitoring the status of projects and goods, and investigating/correcting quality issues.

    • NanoString Technologies, Inc.

      Dec 2016 - now

      Coordinate and host on-site and virtual customer demos. Conduct "Test Drives" with customers using Nanostring technology.Provide various support actions for Sales and Scientific Field TeamsProvide hands-on and remote technology training for Commercial Team onboarding. Assist with creation of new product training and video content for customers.Generate technical content related to customer requests (and to support R&D) Coordinate and host on-site and virtual customer demos. Provide hands-on and remote technology training for Commercial Team onboarding. Assist with creation of new product training and video content for customers.Generate technical content related to customer requests (and to support R&D)Specialist in Workflows for nCounter, GeoMx and CosMx. Manage all aspects of the Nanostring nCounter Proof of Principle team. Also assist/lead nCounter collaborations, novel sample and process testing, and customer-facing gene expression applications. Support nCounter and GeoMx Collaborations - and generation of technical content. Support nCounter Proof of Principle team in generating customer data.

      • Manager, Customer Experience Lab - Seattle

        May 2024 - now

      • Internal Application Scientist II

        Jul 2022 - May 2024

      • POPs Program Manager - Translational Sciences Team

        Apr 2020 - Jul 2022

      • Research Associate II - Applications Group

        Dec 2016 - Apr 2020

  • Licenses & Certifications

    • CPR & First Aid

  • Volunteer Experience

    • General and Organic Chemistry Tutor

      Issued by Clark College
      Clark CollegeAssociated with Michael Bailey