Parampreet B.

Experience

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  Tim Hortons

  Apr 2016 - Oct 2020

  Team Member

  • Operate drive-through window and sales register quickly and efficiently.• Responsible for monitoring and restocking workstations and display cases.• Handling customer enquiries and complaints.• Providing excellent customer service.• Prepare orders within a 2-3-minute time frame.• Quickly and efficiently unload the delivery truck and stock freezer.• Perform general maintenance duties including sweeping and mopping floors.

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  Surrey Crime Prevention Society

  Oct 2019 - Dec 2020

  Community Safety Specialist(Supervisor)

  • Training of new volunteer applicants.• Scheduling volunteers and maintaining records of their hours.• Composing weekly, monthly, and annual reports.• Supervising Team Leaders within the programs.

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  Pizza Pizza Limited

  Oct 2020 - Aug 2021

  Team Leader

  • Training, and supervising staff.• Overseeing inventory, ordering supplies, and managing budgets.• Handling customer enquiries and complaints.• Execute administrative tasks and other tasks as requested by the Manager.• Prepare and run the daily Team Rallies.• Assigning tasks to employees, ensuring all sales and operations run smoothly.• Balances cash and accounts at the end of the shift, and also ensures driver payout.

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  Paladin Security Group Ltd

  Sept 2021 - Nov 2023

  • Conducts audits of scheduling and reporting software to ensure data integrity.• Facilitates timely dispatching of alarms and accurate follow-up reports with resolutions for each.• Processes client requests for ad-hoc security officer coverage into our scheduling software.• Communicates occurrences impacting operations to internal stakeholders as necessary.• Ensures front-line security staff are informed and equipped to carry out their duties and responsibilities• Compiles and distributes shift briefs recapping pertinent events to the support service team.• Manages and maintains work-alone requirements for front-line staff as required.• Supports after-hours scheduling requirements.• Assists in radio and equipment tracking and inventory. Show less Control Officer• Acting Supervisor - leading the team.• Prioritizing the incidents and dispatching the guards for service calls.• Composing and proofreading memos and reports, providing accurate, concise, and error-free communication.• Communicating with client employees & customers through emails & phone calls.• Monitoring CCTV, making notes and documenting occurrences.Patrol Officer• Patrolling interiors and exteriors of the assigned sites and areas.• Working with co-workers as a team to get the job done.• Patrolling and monitoring premises in a company vehicle and on foot.• Remained calm, assertive, and mindful to think critically and problem-solve during stressful situations.• Secured entrances and exits by maintaining a physical presence.• Prioritizing an alarm response or providing support to colleagues in emergent situations.• Completing thorough, accurate reports, as they liaise with the 24/7 Operations Center, and relevant Law Enforcement.• Time Management and Risk Assessment. Show less

  • Physical Security Consultant

    Apr 2023 - Nov 2023

  • Security Officer

    Sept 2021 - Apr 2023
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  Commissionaires BC

  May 2022 - now

  Security Officer

  • Patrolling the RCMP sites/locations.• Offering first-class customer service to both clients and the public.• Access Control and CCTV Monitoring.• Proactively responding to and resolving emergencies and conflicts.• Providing first aid in a prompt, accessible, and appropriate manner.• Maintaining detailed and accurate daily logs and incident reports.• Effectively communicating problems or concerns to the Site Supervisor.• Maintaining up-to-date knowledge of site duties and safety standards. Show less

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  City of Maple Ridge

  Sept 2023 - now

  • Recruits, interviews and selects volunteers as appropriate or recommends selection; schedules.• Motivates volunteers engaged in clerical support and crime prevention program activities.• Provides orientation and ongoing training and guidance; assigns, monitors, and evaluates work.• Organizes and implements community-based crime prevention activities for programs such as Block Watch, Block Parent, Citizens on Patrol and Speed Patrol.• Ensures the effective provision of office support services; develops and maintains office systems, methods, files and records; maintains equipment and supplies for office and community policing activities; prepares correspondence and newsletters; responds to information requests.• As required, provides emergency crisis intervention, emotional support and referrals to victims and witnesses of crime and trauma.• Prepares and delivers presentations to community groups about volunteer crime prevention programs. Show less

  • Crime Prevention Coordinator

    Aug 2024 - now

  • Information Officer

    Sept 2023 - now