Alison Gray

Experience

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  John Powless Tennis Ctr

  Jan 2020 - now

  Front Desk Receptionist

  - As the welcoming face of Powless Tennis Center for the past four years, I've had the privilege of orchestrating seamless experiences for our valued members and guests. From managing front desk operations to ensuring the pristine condition of our facilities, every day presents an opportunity to elevate customer satisfaction and streamline operations.- Effective Communication: My ability to manage incoming calls and inquiries has helped the center and its members communicate more effectively. Clear and concise communication promotes prompt responses and improves overall service delivery.- Administrative Excellence: I've handled membership sign-ups and reservations through our computerized system, demonstrating proficiency in administrative tasks crucial to the center's operations. My meticulous attention to detail promotes precise record-keeping and efficient scheduling.- Facility Maintenance: I'm responsible for keeping our center's general areas and restrooms clean. By proactively addressing maintenance concerns, I help to provide a pleasant and sanitary atmosphere for all patrons.- Operational Support: I've been assigned responsibilities such as opening and closing procedures, which are critical to the center's daily operations. By providing smooth transitions between operational shifts, I help the center's efficiency and security standards.- As a receptionist at Powless Tennis Center, I have taken advantage of every chance to demonstrate professionalism, hospitality, and dedication. I look forward to continuing to contribute to the center's success while also enriching the experiences of our members and guests. Show less

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  Sequoia Sushi Restaurant

  May 2022 - May 2023

  Bartender

  - Prepared a wide range of drinks- Enhanced customer satisfaction through consistency - Operated cash register and food ordering system efficiently- Streamlined checkout process

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  Cowdy Family

  Jun 2023 - Aug 2024

  Nanny

  - Provided attentive care for two children- Fostering a nurturing environment that supported children’s growth and development - Organized and facilitated fun and educational activities tailored to the children’s interests and developmental stages- Stimulated children’s curiosity creative and cognitive skills

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  University of Denver Sales Team

  Sept 2023 - May 2024

  Vice President Public Relations

  Led public relations efforts for the DU Sales Team coordinating communication strategies and outreach initiatives- Elevated the team's visibility and reputation Assisted in recruitment efforts in order to increase the size of the team- Increased the number of members significantly

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  University of Denver Sales Team

  Sept 2024 - now

  Co-lead the DU Sales Team alongside the president, providing strategic oversight and guidance to ensure the team achieves its goals. Oversee planning and execution of events, fostering collaboration and innovation while supporting team members to drive success and growth Super head business development initiatives for the DU Sales Team, identifying opportunities for growth and potential partnerships- Expand the teams' resources and opportunities

  • Vice President

    Jan 2025 - now

  • Vice President of Business Development

    Sept 2024 - Jan 2025
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  Denver Tennis Park

  Jan 2025 - now

  Front Desk Clerk

  • Greet and assist customers, providing excellent customer service to ensure a welcoming experience. • Manage front desk operations, including answering phones, handling inquiries, and processing class sign-ups. • Open and close the facility, ensuring all operational procedures are followed efficiently. • String racquets with precision to meet players’ equipment needs. • Maintain a clean and organized facility, including setting up and preparing courts for scheduled activities. • Collaborate with colleagues to support smooth daily operations and enhance customer satisfaction. Show less