Melanie McKie

Experience

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  Palmetto Health

  Apr 2002 - Dec 2007

  Histology Supervisor

  Histology SupervisorDemonstrated skills in performing a variety of tasks within a high volume laboratory (average 2500 slides/month)- Willingly and effectively investigates and implements new procedures as assigned ( IHC in 2007, Ventana Benchmark XT) - Proficient in the processing of all tissue and the preparation of histological (microscopic) slides for examination by the pathologists and cytology preparation - gyn and non-gyn- Proficient in the performance of special histochemical staining techniques- Able to maintain supplies and equipment in the histology section, proper patient identification system, filing of all histological material and appropriate records, files and cross-references- Coordinates educational training of new employees and students- Proficient and effective in budget development and managing expenses within budget constraints- Writes and updates procedure and technical manuals in timely manner. Proficient at computer-related duties. Show less

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  Roche Diagnostics Corp Tissue Division

  Dec 2007 - now

  Senior Field Applications Specialist

  Installations/Evaluation Support: Determines customer needs & sets appropriate install /eval expectations. Performs instrument installs/ evals per install guidelines. Conducts on-site training for key operators for instrumentation/reagents & presents additional install studies as required. Presents install/ eval data to customer per guidelines & provides follow-up after installation.Technical Assistance: Responds to customer requests for assistance for analyzer & reagent support & provides new application install and support. Conducts on-site training seminars and in-services for key operators on instrumentation and applications. Performs Tech Business reviews, conversions & modular efficiency audits, software updates as needed for achieving satisfied customer base.Sales Attainment: Achieve annual reagent sales objectives in targeted markets across territory. Identifies opportunities for competitive system consolidation or replacement of existing customers; provides leads to sales team for incremental channel additions to all platforms to increase overall reagent sales. Administrative/Business Process: Maintains expenses within budget and organizational skills, including timely completion & submission of all required admin paperwork, Service orders & all reports. Effective communication between all RD personnel and promotes Roche as leader in the diagnostic market. Contributes and participates in overall business improvements as needed.Quality, Ethics & Compliance: Demonstrates an understanding of and is compliant with Roche’s policies, procedures, and training regarding quality, ethics & compliance.Teamwork & Collaboration: Displays teamwork by demonstrating ability to coach and mentor junior staff and lead by example on a consistent basis. Show less