Naveen Kumar

Experience

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  R N F

  Jun 2011 - Feb 2013

  Quality Engineer

   Responsible for Quality assurance of fabricated components such as air pre-heaters, induced draft, forced draft fans and parts of electrostatic precipitators. Proactively prepared testing mechanisms to subject components under various conditions under requirement. Interacted with clients to understand the requirements and convert them into technical specifications. Defined the internal material flow direction and ensure a state of readiness at each step

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  Blue Dart Express Limited

  Jul 2015 - Jul 2018

  Assistant Manager Operations

   Precursor and responsible for various strategic initiatives to enhance B2C operational performance. Effectively devised emergent strategic plans from conceptualization to implementation. Spearheaded the Reach Expansion project in South region. Framed Business Case Proposals to venture into new areas and augmented delivery capacity by expanding to new territories. Developed deep understanding of current and future customer needs, developed customized value propositions / solution specifications for customers as per their needs. Collaborated with business team to execute new product pilots and full-scale roll-out once approved by committee to ensure new operations is aligned as per customer requirements. Network planning/capability - Redesigned cut-off and first mile network for same day connection as per operational infrastructure and capability. Analyzed Transit Time of various locations and amplified system defined transit times. Designed an algorithm to arrest Fake status updations for Etail shipments and led operations team in meticulously implementing it. Analyzed staff productivity, studied OCPK/OCPM and formulated corrective actions to improve workforce optimization. Redefined KRAs for subordinates. Developed a capable and committed team with talent & expertise who are contributing significantly to area operations Removed operational wastes through value stream mapping techniques [First Choice Project]. Monitored real time service levels and instrumental in improving area's inbound and outbound performance against the set targets through FMEA method, analyzing Root Causes and driving implementation of corrective actions. Show less

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  Flipkart

  Jul 2018 - now

  • Regional Operations Manager

    Apr 2020 - now

  • Area Operations Manager

    Jul 2018 - Apr 2020