Meghan Caprez

Experience

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  Akron Civic Theatre

  Aug 2011 - Jan 2012

  Public Relations Intern

  • Spearheaded patron photograph program to draw donors to website• Disseminated information about 2011-2012 Family Series to local schools

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  Our Lady of the Elms School

  Sept 2011 - Mar 2017

  • Coached high school students in public speaking, helping them find their courage, connect with their message and enjoy their performance• Selected, edited and blocked pieces for students participating in Duo Interpretation and Prose and Poetry (now Program Oral Interpretation) events, resulting in qualifications for the Ohio High School Speech League State Tournament• Judged competitors from across Ohio on a weekly basis at local tournaments • Developed social media strategy and created content for Facebook and Twitter accounts, increasing followers by 20 percent• Engaged student and alumnae audiences in online photo contest

  • Assistant Speech and Debate Coach

    Oct 2011 - Mar 2017

  • Social Media Specialist

    Sept 2011 - Jun 2013
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  Kent State University

  Jan 2012 - May 2017

  • Led team of marketing assistants by assigning content and editing submissions for communication vehicles• Managed social media accounts and crafted targeted messages for multiple audiences• Wrote and copyedited blog stories, press releases, internal e-newsletters, website posts and alumni magazine articles• Managed student blog, which grew more than 16 percent in readership during 2015-2016 school year• Curated weekly faculty and staff internal e-newsletter• Served on planning committees for annual Kent State University Homecoming, Poynter KSU Media Ethics Workshop and YouToo Social Media Conference Show less

  • PR and Marketing Graduate Assistant at the College of Communication and Information

    Aug 2015 - May 2017

  • Marketing Assistant at the College of Communication and Information

    Jan 2012 - Aug 2015
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  Communications Factory, Inc.

  Nov 2012 - Mar 2013

  Content Development Intern

  • Created content for client’s Facebook page, increasing followers by 15 percent• Designed and engaged audiences in marketing giveaway

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  Sterling Jewelers

  Jun 2014 - Aug 2014

  Marketing Intern

  • Created social media content for brands Kay Jewelers and Jared the Galleria of Jewelry• Crafted competitor social media review for Vice President of Marketing biweekly• Conducted in-depth primary and secondary competition research for Vice President of Marketing to further corporate strategy • Monitored social media sentiment for brands with Sysomos Heartbeat tool

• 

  Walt Disney World

  May 2016 - Aug 2016

  Disney College Program Intern

  • Engaged guests through on-stage greeting entertainment interactions as character attendant (January-May 2013)• Served diverse guest base while creating magic in high-capacity location in food and beverage (May-August 2016)• Earned several service recognition ("Fanatic Card") awards

• 

  Walt Disney World

  Jun 2017 - now

  • Supported communication efforts for internal clients, including corporate social responsibility team, Disney Resort hotels, transportation, security and more• Developed and executed communication strategy for pandemic-related business recovery milestones, including reopening of Disney Resort hotels and return of Minnie Vans Connected by Lyft• Crafted urgent messaging to inform guests of hurricane impacts across Walt Disney World• Earned positive media and fan site coverage, including placements in outlets like Orlando Sentinel, WKMG, The Points Guy, Chip & Co. and more• Showcased employee accomplishments through multimedia and written storytelling, with multiple articles published on the Disney Parks Blog and other Walt Disney World social media sites• Developed scripts, talking points, videos and correspondence for executive clients• Designed, created and distributed print and digital collateral for 80,000 employees• Drafted reactive media messaging to maintain positive brand reputation• Wrote and disseminated email communication for key operational updates• Led communications specialists, associates and interns, ensuring skills growth and professional development through feedback and ongoing training opportunities Show less • Built and maintained relationships with leaders and business partners to ensure strategic alignment of public relations, public affairs and communications events teams• Developed executive update presentations and managed communication timelines for major projects, including significant product launches like 50th Anniversary Celebration, Star Wars: Galaxy’s Edge, Star Wars: Rise of the Resistance, Disney Skyliner, Disney’s Riviera Resort and more• Supported more than 150 executives at eight national and international media events• Crafted responses to relevant media inquiries and monitored traditional and social media• Created assets for the training and development of key executives representing the company on more than 100 community non-profit and industry boards• Prepared weekly executive briefing documents about upcoming initiatives and offerings• Used Dreamweaver and Lyris to develop and send mass emails for internal audiences Show less • Built and maintained relationships with internal partners to create targeted messages for Walt Disney World communication vehicles, including internal company magazine and website and community Facebook page• Researched key performance indicators to guide executive engagement strategy• Assisted in planning and support of more than 30 events, creating logistical briefing documents, speeches and presentations for Walt Disney Parks, Experiences and Products executives• Managed editorial calendar for Walt Disney World President's weekly internal message to support business objectives• Managed creation and distribution of correspondence projects for site president, resulting in more than 4,000 pieces total in 2017• Developed analytics report and tactical recommendations for community Facebook page• Redesigned and updated executive communication resources for key partners Show less

  • Communications Manager

    Jul 2021 - now

  • Public Affairs Manager

    Mar 2019 - Jul 2021

  • Public Affairs Support Specialist

    Mar 2018 - Mar 2019

  • Executive Communications Professional Intern

    Jun 2017 - Mar 2018