Deep Enrich
David Kwec
Advanced Repair Agent
406 followers
Greater Chicago Area
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About me
IT Support Manager at LRS
Education
Moraine Valley Community College
2010 - 2013Associate of Arts and Sciences (A.A.S.) IT Security, Voice and Data, and Computer and LAN 3.53 GPA, Graduated Cum LaudeActivities and Societies: Moraine Valley Cyber Security Club (2012 CCDC Blue Team Participant)
Robert Morris University - Illinois
2016 - 2017Bachelor of Business Administration (B.B.A.) Management 3.94 GPA, Graduated Summa Cum LaudeRobert Morris University - Illinois
2015 - 2016Bachelor of Applied Science (B.A.Sc.) Networking 3.94 GPA, Graduated Summa Cum Laude
Experience
Geek Squad
Jul 2009 - Jun 2015Advanced Repair AgentI explain to customers the different problems that afflict their device, what we can do to correct the problem, and any associated cost. I perform hardware troubleshooting and installation, operating system repairs, virus eradication, device configuration and maintenance on a variety of platforms.
Lyons Township High School
Jun 2012 - Jan 2021Systems TechnicianI provide Level One technology support to 800 staff and 4000 students at both District campuses via phone, email and on-site service. I aid in inventory management of over 3500 devices and new device/asset setup, configuration and distribution/installation. In addition, I also work closely with Level Two and Three support to ensure complete and satisfactory problem resolution for end users.
Oak Park & River Forest High School
Jan 2021 - May 2021Computer Support Technician
LRS
May 2021 - nowInformation Technology Support Manager
Oct 2022 - nowSystem Engineer
May 2021 - Oct 2022
Licenses & Certifications
- View certificate
CompTIA A+
CompTIAMar 2006
- View certificate
CompTIA Security+
CompTIAMay 2018
Languages
- poPolish
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