
Melissa Miller
Property Manager

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About me
Recruiter/Operations - Property Mgmt. (Student, Conventional and Commercial) - Director of Sales and Marketing
Education

For Rent Publisher
-Certified Occupancy Specialist
Lansing Community College
1999 - 2002Associates in Business Management Business, Management, Marketing, and Related Support ServicesActivities and Societies: Lansing Area Chamber of Commerce, Chairperson for Chamber of Commerce Planning Committee, Lansing Turbo Networking Group and Woman's Business Networking Group. Focus on Advertising and Brand Management

Mason High School
1995 - 1999Graduate of 1999 General Studies
Experience

DTN Management
Jan 1999 - Jan 2003Property ManagerMaintain property rental by advertising and filling vacancies negotiating and enforcing leases Maintain and secure premises Established rental rates and accomplished financial objectives by collecting rents, preparing an annual budget and initiating corrective action. Maintained property by resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations and contracting with landscaping and snow removal services.

Realmark Commercial
Jan 2003 - Jan 2004Commercial Leasing Manager-ContractEstablishes rental rate by surveying local rental rates; calculating overhead costs, depreciation, taxes, and profit goals. Attracts tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units. Contracts with tenants by negotiating leases; collecting security deposit. Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action. Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with landscaping and snow removal services Maintains building systems by contracting for maintenance services; supervising repairs. Enforces occupancy policies and procedures by confronting violators. Prepares reports by collecting, analyzing, and summarizing data and trends. Show less

Ingham Regional Assisted Living
Jan 2004 - Dec 2008Marketing Director and Occupancy SpecialistFill vacancies and help the program increase revenue. Perform market research. Developed relationships with discharge planners and physicians. Lease development. Conduct entrance reports on patients. Coordinate and develop a marketing and sales program and maintain. Managed Alzheimer’s Association Support Group.

Dentco
Dec 2010 - Jan 2013National Key Account RepresentativeNational Exterior Service ManagementReviews customer requests for service to ascertain cause for request, type of service needed, and customer location. Documents all information regarding request for service and quote and determines cost. Keeps records of work orders, customer concerns and work performed for each. Follows up on all customer concerns. Contacts field personnel to communicate information regarding service activities, Serves as a liaison between the Quality Assurance Manager, customer, management team, contractor partner and any other involved party. Services customer needs and complaints effectively, explains procedures and coordinates fulfillment of request. Show less

Hobby Event Director
Jan 2012 - Jan 2015Event DirectorResponsible for managing events and ensuring deadlines and budgets are adhered to. Directs coordination of activities to prepare for the day of the.Manage staff responsible for event coordination activities. Coordinate details of events such as conferences, weddings, birthdays, anniversaries, charity events, surprise parties, trade shows, sales meetings, business meetings, employee appreciation events and virtual events. Hire, train, and educate staff on proper event procedures. Calculate budgets and adjust when necessary. Book venues and negotiate fees. Prepare invitations and send out at appropriate time.Hire bartenders and wait staff. Work with guest of honor to ensure all requests are met. Drive attendance to the event. Promote the event using flyers, cold calling, and social media as examples of ways to spark attention. Analyze event performance and prepare metrics presentation. Define company brand through events. Ensure staff is adequately prepared for event. Pay vendors for their participation in the event. Provide receipts if needed. Ensure day of event goes smoothly. Set up booths, flowers, decorations, and other event decor. Plan menus, order food, and hire chefs or caterers.Sample food, including main dishes and desserts. Give final approval for items such as music and menus. Show less

Realmark Commercial
Aug 2013 - Jan 2014Contracted Commercial Real Estate ExecutiveDevelope and implement strategic marketing plans and sales plans and forecasts to achieve corporate objectives for products and services. Develops and manages sales/marketing operating budgets. Plans and oversees advertising and promotion activities including print, online, electronic media, and direct mail. Establishes rental rate by surveying local rental rates; calculating overhead costs, depreciation, taxes, and profit goals. Attracts tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units. Contracts with tenants by negotiating leases; collecting security deposit. Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements; scheduling expenditures; analyzing variances; initiating corrective action. Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with landscaping and snow removal services Maintains building systems by contracting for maintenance services; supervising repairs. Enforces occupancy policies and procedures by confronting violators. Prepares reports by collecting, analyzing, and summarizing data and trends. Show less

Logistics
Dec 2013 - Jan 2015Director of Recruiting and Logistic Operations
Licenses & Certifications

Certified Occupancy Specialist
Volunteer Experience
Support Group Facilitator
Issued by Alzheimer's Association
Associated with Melissa Miller
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