Joie Ann Cagle, SPHR, PHRca, SHRM-SCP, MHFA

Experience

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  Safeway

  Jan 1977 - Jan 2003

  JFC/CC
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  Comcast

  Jan 2003 - Sept 2006

  Administration of Human Resources policies and programs for selected functions. Provides support in the administration of benefits, compensation and associated support. Performs a variety of HR duties including, but not limited to the following: recruitment and selection; ensures that records and files are maintained in accordance with State and Federal employment laws; Assists in coordination of employee activities, programs and events; Responsible for administering and tracking leave of absences including correspondence with employees, leadership, and third party administrators; involved in the coordinating, follow up and evaluation of new hire orientations and exit interview processes; assists with special initiatives to enhance the effectiveness of HR programs; assists supervisors/managers with performance and attendance/disciplinary actions; responsible for administering Workers Compensation, related filings and EEO postings, statistics and reports; recruitment activities for Regional office positions, non-exempt through Manager.Accomplishments include;• Recruitment & Placement• Benefits liaison• Personnel processing• Employee relations• Safety Team Lead• Project Management Show less

  • Sr. Human Resources Generalist

    Apr 2003 - Sept 2006

  • Human Resources Generalist

    Jan 2003 - Jan 2006
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  Verizon Wireless World

  Jan 2006 - Jan 2007

  Human Resources Consultant

  Provides and administers comprehensive Human Resources support to multi-unit (32) assigned offsite territory, including but not limited to recruiting, selection and staffing, employee investigations, job evaluations, training/facilitation, compensation and benefits. Acts as a liaison between departments and divisions including all levels of line and staff management, compensation and benefits departments; legal counsel and outside service providers. Contributes to human resource program development, implementation and administration. Consults with Senior Management on personnel policy implementation and advises Manager’s on subjects such as disciplinary action and performance problems.Accomplishments include;• Employee relations• Staffing• Investigations• Manager development coach Show less

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  City of Pittsburg

  Jan 2007 - Jan 2008

  Human Resources Analyst

  Performs professional and administrative work in a variety of human resources management and labor relations areas encompassing five labor unions, in support of the management and employee needs for a 300+ City employee base inclusive of an approximate 80+ person Police Department and an additional seasonal City staff of approximately 150, including employee relations; counsels management and supervisory personnel on employee issues and measurement; coaching and counseling to management and employees on employee performance and improvement, recruitment interviews, Safety Team Chair, Workers Compensation, Leaves of Absence; benefits including Section 129 Plan Administration and COBRA, program and event management; prepares reports and recommendations, updating internal compliance issues; project management.Accomplishments include;• Employee & labor relations• Employee Dependent Healthcare Eligibility Audit• SafetyJACKPOT! Employee Rewards and Recognition Program• Loss Control Credit Program accreditations• Employee Bilingual Pay Program• Benefits Lead Show less

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  Dish Network

  Feb 2009 - Jul 2010

  Human Resources Professional

  Provides and administers comprehensive Human Resources support to multi-site, dual state and business department locations with approximately 275 employees, including but not limited to employee relations, investigations, recruitment, New Hire Orientations, compensation and benefits, Open Enrollment, Workers Compensation and all LOA’s. Conducts training of organization and human resources objectives and initiatives to management including regulatory compliance, policy and procedures, sexual harassment, union awareness, performance management, effective feedback & communication. Counsel’s management of risks associated with current business practices and recommends improvements by providing expertise to management in local, state and federal employment laws. Effectively communicates company and department goals to team and operational partners. Provides guidance and information on benefits programs such as life, health, dental and disability insurance, PTO, sick leave and employee assistance program. Responds to inquiries regarding policies, procedures, programs and recommends/implements changes to meet the evolving needs of the business. Ensures new employee orientation is delivered to foster positive attitude toward company goals. Advise management on employee relations problems and provide individual employee counseling. Accomplishments include;• National personnel file consolidation• National I-9 audit• Four office compliance audits• Wrote Manager training on Employee Performance Management• RIF facilitation Show less

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  Children's Nurturing Project

  Feb 2012 - Nov 2013

  Human Resources Director

  Guides and manages the overall provision of Human Resources services, policies, and programs for the Agency. Reports to the CEO and serves on the executive management team; assists and advises company managers about Human Resources issues. Originates and leads Human Resources practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce. Provides performance management and improvement systems; organizational development; employment and compliance regarding regulatory concerns; employee orientation, development, and training; policy development and documentation, employee relations; communications improvement committee member; benefits administration; employee safety, welfare, wellness and health; employee services and counseling.Accomplishments include;• Classification• Benefits Lead • Employee handbook• Performance Evaluation Process• Recruitment & placement• New Hire Orientation process• Safety & Communications Team lead Show less

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  Diagnostic Laboratories & Radiology

  Nov 2013 - Dec 2014

  NorthWest Regional Operations HR Business Partner

  Serves as the resource and liaison for DL/Trident Executive, Corporate, Divisional, Shared Services and NorthWest Regional personnel in eight states. Responsible for providing full cycle HR support and guidance to NW Regional field offices, local Management and staff. Provides strategic management to support, communicate, collaborate and implement HR initiatives, projects, goals and objectives to drive continued organizational success and employee engagement.Accomplishments include;• Manager development• Supported eight states• Employee investigations• Acquisition employee onboarding• New Hire Orientation• Mentor for Administrative Assistant Show less

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  Telecare Corporation

  Dec 2014 - Sept 2016

  Regional Human Resources Manager

  Partners with management as a consultant for the overall operation of the Human Resources functions for my assigned region, which includes labor and employee relations, safety, Workers’ Compensation and benefits, training and development, recruitment and retention, legal and compliance issues and the start-up of new programs. Proactively assesses and diagnoses organizational issues in partnership with management, making recommendations and implementing solutions to attract, motivate, develop and retain employees. Ability to effectively organize and to work at a high level of autonomy to manage multiple ongoing issues and complex employee relations matters with minimum supervision. Superior verbal and written communication, leadership and planning skills.Accomplishments include;• Employee & labor relations• Supported 14 program locations• HR lead for three program start-up’s• Open enrollment lead• Facillitated New Manager Orientation• Co-wrote module for HR Assistant annual development• Wrote & recorded tutorial on investigation training for supervisors & managers Show less

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  GH PacVest, LLC

  Mar 2017 - Apr 2018

  Human Resources & Administrative Manager

  Supervises, provides and administers comprehensive Human Resources support for daily internal operations of a real estate development startup company. Leads a team of professionals in accomplishing business goals and objectives, creating efficiency and effectiveness in all administrative and human resources areas. Responsibilities include office management, development and implementation of HR and administrative policies, procedures and processes, business and expense budgets, project management, safety and health & wellness. Promotes positive and harmonious employee relations, providing advice, counsel and guidance on problem and conflict resolution and disciplinary action processes. Serves as a business partner to the Executive Team with excellent communication and organizational skills.Accomplishments include;• Created HR department to include:a. Job descriptionsb. Pay structurec. Employee handbookd. State & Federal compliance employment posterse. Hiring proceduresf. Personnel filesg. Performance evaluation process Show less

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  Knight Family Estate

  Feb 2018 - Sept 2021

  Executor

  Directed the communication and all activities associated with the estate affairs including; final expenses, taxes, notifications, legalities, will, financials, real estate, probate, court filings & estate representation, property distribution and disposition, etc.

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  Biocare Medical

  Apr 2018 - Aug 2018

  Human Resources Director

  Directly responsible for the overall administration, coordination and evaluation of the human resource department. Coordinates implementation of services, policies, and programs through Human Resources staff; reports to the CCO and serves on the executive management team; assists and advises company managers about Human Resources issues. Guides and manages the overall provision of Human Resources functions, policies, and programs for the company. The major areas directed are: Recruitment, HR/Employment Compliance and Reporting, Benefits and Leave Administration, Employee Relations, Data Management and supervises the staff of the human resources department. Accomplishments include;• Employee personnel file deconstruction and re-organization for compliance and accuracy• Updating of 200+ employee job descriptions for compliance and legal implications of essential duties and responsibilities• Managed onboarding of Hotline reporting for employee concerns• Created pay structure bands for new/updated positions• Benefits lead & liaison• Provided national HR support Show less

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  SUNOL HILLS, LLC

  Oct 2020 - May 2021

  Human Resources Generalist Business Partner

  Provides strategic management to support, communicate, collaborate and implement HR initiatives, projects, goals and objectives to drive continued organizational success and employee engagement. Manages the Human Resources department’s daily operations, administers the policies, procedures and processes with direct oversite and responsibility for all matters relating to personnel. Oversees all human resources responsibilities and activities of the business.

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  ProMedica Senior Care

  Jan 2022 - Jul 2022

  Human Resources Director

  Directs the functional areas of the Human Resources department including, but not limited to recruitment and retention, personnel records, employee relations, job evaluation, compensation management, benefits administration, organizational development, workers compensation, safety, training, AAP/EEO and special projects. Responsible for maintaining a highly engaging culture, motivating employees, fostering an environment with high levels of teamwork, accountability, communication, and vision to employees. Show less

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  Choice in Aging

  Dec 2022 - Oct 2023

  Human Resources Director

  Reporting directly to the President & CEO, the HR Director directs and oversees the recruitment, hiring, HRIS, onboarding, ongoing training and coaching of all CiA employees. Is responsible for the agency benefit administration, manages and coordinates all employee benefits including but not limited to health, dental, vision, disability, life insurance, 403(b), and EAP. Ensures compliance with all applicable federal, state, and local employment laws. Works as a member of the management team, participating in overall agency direction and culture development, support of all programs and teams. Participates in the vision of a world where all can learn, grow, and age with dignity in community. Show less