Jyoti Patel

Experience

• 

  Bharat Heavy Electricals Limited

  Jun 2015 - Jul 2015

  Intern

  The internship majorly focussed on the visualization of various processes. The visualization aimed to make various processes foolproof by automating or semi-automating the various processes. The study carried revealed the scope of improvement at various bays within the facility.

• 

  Allscripts

  Aug 2016 - Jul 2019

  Associate System Analyst

  Roles and responsibilities:-Validating and generating large amount of Electronic Data Interchange (EDI)Files every week and on monthly basis for healthcare industry.- Loading electronic data interchange files (EDI) in database.-Hand on SQL queries .- Working for two clients (Brown & Toland, PIH health ) providing support to both of them. and handling all the EDI, Biztalk and Citra Systems related issues and development. Doing changes based on the request.-Hands on Biz Talk Server, doing projects for biztalk which includes changing EDI segments according to client need. Done projects which includes adding and removing EDI segments also done testing for all the projects and after that moved all the codes to production and done go live .-Generating reports on monthly and weekly basis for different clients. -Participate in problem resolution with the team members and other personnel while working closely with support structures to ensure correct resolution of user issues.-knowledge about 837,835 and 277CA EDI helping client in many perspective, generating there missing claims by using citra system.And if required and according to client need, doing changes in citra mapping system.- Participated in the analyzing and understanding the business requirements. Worked with the Business Users to understand the existing process.- Doing Check right for both HMO and PPO and sending files to clearing houses on weekly basis.- Having full knowledge about X12 standards. and continuously working for EDI projects and having experience of 1.5 years. Show less

• 

  Standard Chartered

  Aug 2019 - Sept 2021

  • Worked on different Akamai solutions which includes Bot Manager , Content Delivery Network , Web Applications Firewall , Image Manager , Fast DNS and Site Shield.• Worked on CDN On-boarded more then 10+ Production and close to 15 Test Domains which helps customer in achieving outstanding website performance.• Helped customer in creating rewrite and redirect according to there need.• On timely basis performing in-depth analysis of web application firewall to identify false positive and provide recommendations to Application team/customers accordingly.• Creating custom rule in WAF as per customer need to allow and block request and helping customer in fine tuning mod security rule set.• Leading team for managing entire Certificate Sets which includes certificate renewal , SNI slot migration , Enabling MutualAuth and TLS/Cipher upgrade.• Worked on creating various reports which include Traffic Report , WAF Analysis report , Custom Dashboards and TLS/Cipher reports.• Worked on project for identifying potential BOT solutions for bank which includes interaction with different vendors , completing RFI scoring , running POC and then finalizing vendor.• Mentoring new hire and provided guidelines for there initial BAU tasks and getting in to Application/Customer/vendor calls. Show less

  • Senior Specialist Secure Web Defence

    Mar 2021 - Sept 2021

  • Web & DDoS Protection Specialist

    Aug 2019 - Mar 2021
• 

  Imperva

  Jan 2022 - now

  • SOC Engineer

    Aug 2023 - now

  • Product Support Engineer

    Jan 2022 - Aug 2023