Miruna Matea

Experience

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  SIVECO Romania

  Aug 2007 - Aug 2008

  Account Executive - International Accounts and Partners
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  Siemens

  Aug 2008 - Sept 2009

  Account Manager
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  Romtelecom

  Sept 2009 - May 2010

  Senior Account Manager
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  Oracle Corporation

  May 2010 - Jan 2014

  - Part of the Telco Management Group, managing global Telecom operations across Oracle world-wide- Telco expense management (plan, monitoring and execution)- Order, Provision, Cessation, Inventory and Invoice Management - Global Inventory Team Coordination- Coordinating internal staff, external vendors and contractors- Resource planning, stuff recruitment, activities forecast and work balance for the team members- Product Management for the Telco CMDB application, core system for Oracle Global IT to manage both inventory and telco Spend - Analyzing the business requirements and providing the best business solution to be implemented - Coordinating the application lifecycle to meet the established plans (release management, improvements, testing, bug fixing and maintenance) - Project planning for IT implementation - Input in designing the technical architecture - Act as Subject Matter Expert for the Telco CMDB Application - Working with external suppliers for business processes integration- Designing complex telecommunication reporting system for top management decision support- EMEA Suppliers Management- Involved in Merge & Acquisition procedures from Telco perspectives Show less

  • Telecom Manager

    Aug 2011 - Jan 2014

  • Telco Business Analyst

    May 2010 - Aug 2011
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  Ubisoft

  Feb 2014 - Apr 2016

  Team Lead, IT Business Analysis

  - Part of the Ubisoft Global IT Department, managing the international IT Business Analyze team - Transforming business needs into solutions, whether these solutions result in product configurations, product developments, trainings or process recommendations, for Ubisoft teams around the world- Participating in establishing the department strategy, project planning, project execution and practice leadership - Providing workload estimations; doing task assignment; conduct performance reviews and recruitment, setting objectives and KPIs - Evaluating & Benchmark solutions whether internally or externally build - Maintaining functional relationships with all stakeholders in order to gather information, understand stakeholder interest and manage expectations - As project owner, managing scope, time, cost and quality. Escalating issues in a timely manner and facilitate organizational change - Deliver training and documentation on solutions; Insure knowledge transfer to support teams during or at the end of project Show less

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  Vodafone

  Apr 2016 - Jul 2021

  Managed a team of 26 professionals delivering Cloud, Security, IoT, and Unified Communications projects for enterprise clients.Oversaw end-to-end delivery of 70+ strategic IT projects annually, achieving 98% green KPIs over two years.Implemented Agile frameworks for 85% of projects, driving efficiency and cost optimization.Led business process transformation initiatives to enhance operational performance and scalability.Built and retained top talent through coaching, governance, and performance development programs. Show less - Delivering IoT software as per agreed requirements, managing all aspects of software deployment and continuous integration- Providing accurate planning and timelines to all stakeholders during the entire project- Managing multiple suppliers and various internal teams for building the solution and delivering it in production - Managing scope, time, cost and quality- Spotting warning signs, foreseeing and removing blockers before they become problematic, escalating issues in a timely manner - Stakeholder management, presenting current status, analyze different project risks and potential impacts, creating roadmaps- Prioritizing the work that needs to be done against the capacity and capability of the team and project impact- Managing one of the most critical and strategic project - Narrow Band IoT Show less

  • Team Leader Service Delivery and Rollout

    Sept 2017 - Jul 2021

  • IoT IT Delivery Manager

    Apr 2016 - Sept 2017
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  Microsoft

  Jul 2021 - now

  Customer Success Manager, Manager

  Lead a high-performing EMEA team of Customer Success Account Managers, driving Cloud adoption, AI innovation, and security modernization for enterprise customers.Execute strategic priorities across complex markets, aligning global goals with customer success metrics to deliver measurable business impact.Champion Agentic AI and advanced security frameworks to accelerate digital transformation and strengthen resilience.Orchestrate cross-functional collaboration for portfolio management, program execution, and operational excellence.Recognized for exceeding targets and enabling customers to realize business value through data-driven strategies and proactive engagement. Show less