Melanie Rohn, MBA

Experience

• 

  Fidelity Investments

  Jan 2006 - Jan 2009

  Candidate Developer

  • Responsible for the day-to-day collaboration, high volume recruitment and sourcing of professionals: identified screened, developed, and maintained relationships with active internal and external candidates, as well as passive external candidates for pipelines and select assignments within Fidelity.• Worked in partnership with Staffing Consultants to introduce developed candidates for open positions, typically recurring roles with known profiles.• Conducted job-based and behavioral phone interviews with candidates.• Set expectations and negotiate compensation with candidates.• Collaborated closely with Director and Staffing Consultants to assist with opening new satellite phone center.• Organized and attended Hiring Events to assist with face-to-face interviews and Watson Glaser Assessment. Show less

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  Tom Thumb Supermarket

  Jan 2009 - Jan 2011

  District Employment Specialist

  • Screened, interviewed, and hired new employees for two districts (20 stores)• Supervised twenty in-store recruiters.• Administered, directed, and reviewed employee benefit programs.• Administered drug screens and background checks.• Prepared personnel action forms for new hires and routed for approval.• Functioned as internal consultant to all levels of management.• Created, administered, and maintained employment policies and procedures.

• 

  Buy For Le$$

  Jan 2011 - Jan 2012

  Human Resources Field Recruiter

  • Conducted talent acquisition for fourteen store locations.• Developed and built relationships with Corporate/Store Directors.• Participated in strategic HR initiatives to include, but not limited to, applicant tracking, applicant resources, communications, and training.• Coached Store Managers regarding employment laws, policies, employee counseling and work-related issues.

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  Oklahoma Natural Gas Company

  Jan 2012 - Jan 2015

  Customer Service III

  • Assisted with training and onboarding new employees.• Worked with new hires to coach and mentor them as they transitioned from training to the Information Center floor.• Assisted customers with questions regarding billing statement, reconnection of services, payments, reviewed services offered, and emergency orders.• Made sure all calls were handled with first call resolution and adhered to QA matrix.

• 

  Progressive Leasing

  Aug 2015 - Jan 2024

  • Engaged with executive and business unit leadership regularly regarding human resources management and strategy.• Provided high-level HR consultation and guidance with team management.• Spearheaded the implementation of a Motor Vehicle Record (MVR) continuous monitoring service for all driving-related roles, enhancing safety and compliance standards.• Oversaw the management of workers' compensation cases for all employees, collaborating closely with the Enterprise Risk Management (ERM) team to minimize risk and ensure timely resolution.• Managed and resolved complex employee relations issues.• Conducted effective, thorough, and objective investigations.• Maintained detailed knowledge of legal requirements related to the day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance, partnered with legal counsel when appropriate.• Provided day-to-day performance management guidance to key company leadership (e.g., coaching, counseling, career development, disciplinary actions).• Worked closely with management to improve work relationships, build morale, and increase productivity and retention.• HR policy guidance and interpretation.• Workers Compensation and OSHA Filings.• Identified training needs for business units. Show less

  • Senior People Partner - Ops

    Feb 2021 - Jan 2024

  • Senior Human Resource Business Partner

    Aug 2015 - Jan 2021
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  ECHO

  May 2024 - now

  Human Resources Manager