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MELWIN JOHN

MELWIN JOHN

Followers of MELWIN JOHN419 followers
location of MELWIN JOHNSaudi Arabia

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  • Timeline

  • About me

    Service Delivery Manager

  • Education

    • International Indian School

      1994 - 2008
      High School Diploma Science 62

      Activities and Societies: Basket Ball And Football

    • Anna University

      2008 - 2012
      Bachelor of Technology (B.Tech.) Information Technology 70.04%

      Activities and Societies: Attended One Day Workshop on Software Testing by REDCORPIT, Attended Two Day Workshop hosted by Vinayaka Missions Kirupanadi Valayar College of Engineering on Ethical Hacking conducted by TechDefence & IIT Bombay, Completed Five Day In Plant Training conducted by Bharat Sanchar Nagar Limited on Wireless Communication & Cellular Connectivity Researching and accomplished a working software for ENHANCED SECURE AUTHENTICATION THROUGH IRIS RECOGNITION,Host to the college functions and member of planning committee for fun activities

  • Experience

    • NATCOM

      Dec 2012 - now

      Focus on keeping a positive relationship with clients and enhance them with the Professional Services delivered through our project management, resolving any reliability events, tracking and maintaining performance metrics and lead the team responsible for getting the right services delivered to clients, Also ensuring that service agreements are honored and support service contract renewals.

      • Service Delivery Manager

        Oct 2018 - now

      • Projects and Services Managment

        Jan 2014 - Oct 2018

      • Projects Coordinator

        Dec 2012 - Dec 2013

  • Licenses & Certifications

    • HPE ATP - Hybrid IT Solutions V2

      Hewlett Packard Enterprise
      Jun 2022
      View certificate certificate

    • ITIL® Foundation Certificate in IT Service Management

      AXELOS Global Best Practice
      Mar 2015
      View certificate certificate

    • HPE Modular Storage Arrays (MSA) Service and Solution Qualification

      Hewlett Packard Enterprise
      May 2015
      View certificate certificate

    • HPE Standard ProLiant and Blade Server Service and Solution Qualification

      Hewlett Packard Enterprise
      Jul 2020

    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Jun 2022
      View certificate certificate

    • ITIL® Foundation CPD

      AXELOS Global Best Practice
      Jan 2021
      View certificate certificate

    • Project Management Professional (PMP)®

      Project Management Institute
      Dec 2020
      View certificate certificate

    • SUSE Certified Linux Administrator

      SUSE
      Sept 2015
      View certificate certificate

    • Cert Prep: Project Management Professional (PMP)®

      LinkedIn
      Dec 2020
      View certificate certificate

    • SUSE Certified Linux Adminstrator SUSE Enterprise Storage 6

      SUSE
      Jan 2021

  • Honors & Awards

    • Awarded to MELWIN JOHN
      HPE Proliant Blade ML DL SL and Apollo Service and Solution Qualification Hewlett Packard Enterprise Dec 2015 HPE Servers Implementation Certification
    • Awarded to MELWIN JOHN
      HP Proliant DL300 Series Server Family Technical Training HP Apr 2013 Entire DL300 series Hp based Proliant hardware Installation Troubleshooting and Maintainance
    • Awarded to MELWIN JOHN
      Global Office 2010 Specialist Gold Microsoft Feb 2013 Gold Specialist in Microsoft Office 2010 product specification.
    • Awarded to MELWIN JOHN
      Hardware Expert Silver Microsoft Feb 2013 Microsoft Hardware Silver Expert with extensible knowledge on technical Specification of each component
    • Awarded to MELWIN JOHN
      Hp Switching and Routing Starters Training HP Feb 2013 Getting Started with HP Switches and Routers

  • Volunteer Experience

    • Community Volunteer

      Issued by National Service Scheme on Jan 2009
      National Service SchemeAssociated with MELWIN JOHN

    • Active Blood Donor and Volunteering Assistance to the Needy

      Issued by National Services Scheme (Blood Donation Drive) on Jun 2010
      National Services Scheme (Blood Donation Drive)Associated with MELWIN JOHN