
Tereza Kühnel
Assistant of director

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About me
Operations manager at Siemens
Education

Hackett Institute/ABSL
2021 -Fusion leader Global business services
DTIHK
2008 - 2010MBA general management2007 I-IV. Module of Management academy/Synergie/ a Coaching/Alena Jarkovská, Qed&Quod/; /2004 dual education at VOS Kytlická college in Prague and internship in Siemens s.r.o., ICN&M division, graduation to DiS title and Kauffrau im Außenhandel

IPFM
2008 - 2010MBA General managementBusiness education in foreign trade and industrial management, education in both Czech and German

VOS
2001 - 2003DiS Management in business and industrial companiesBusiness education in foreign trade and industrial management, education in both Czech and German

Litomericka
1998 - 2001Secondary school-leaving exam(ination) History, Social studies, English, German and CzechGeneral education with school leaving exams in Czech, English, German, History and Social science

ZS Jesenskeho, Bratislava
1990 - 1995Activities and Societies: Ballet, Sinchronised swimming, Flute, Saxophone General education with focus on languages: German and English
Experience

Berlitz
Jun 1998 - Jul 1998Assistant of directoradministration, calendar planning, running errands

KFC
Mar 1999 - Jun 1999Hostessmarketing events, kid´s parties, product promotion, customer relashionship management

Family
Jul 2000 - Sept 2000Au pairtaking care of a child with disabilities, activity planing, house shores

Siemens
Nov 2001 - Jan 2002TraineeControlling department for Communication division, my responsibility was reporting on costs, invoice filing and preparation for audits

Siemens
Apr 2002 - Jun 2002TraineeHiCom department - trainee at a department handling invoicing and cost allocation for waranty services of telephone switchboards, my responsibilty was issuing of new invoices, follow up on payments and filing of paid for invoices, Tetrapol a project department setting up an emergency landline in Czech republic, my responsibility was reporting on costs, invoice filing and preparation for audits, pricing and offer preparation

Siemens
Nov 2002 - Jan 2003TraineeHiCom department - trainee at a department handling invoicing and cost allocation for waranty services of telephone switchboards, my responsibilty was issuing of new invoices, follow up on payments and filing of paid for invoices

Siemens
Apr 2003 - Oct 2003TraineeHiCom department - trainee at a department handling invoicing and cost allocation for waranty services of telephone switchboards, my responsibilty was issuing of new invoices, follow up on payments and filing of paid for invoices, Tetrapol a project department setting up an emergency landline in Czech republic, my responsibility was reporting on costs, invoice filing and preparation for audits, pricing and offer preparation

Siemens
Mar 2004 - nowResponsibility for contract set up with customers, demands management, financial planning, monthly BVI gathering and charging. Skill assessmnet and people developement for Logistics business line. Operations and developement responsibility for a team of 12 team members handling assessment of risks in the area of taxes, immigration ans social security for employees travelling on business trips and delegations from EMEA region, workload, improvements management. Report on Business travel and gather follow up information about processing of requests, User satisfaction survey reporting, Knowledge base maintenance Contact person for all Business Travel related topics, driver of improvements on a global basis, represent the interests of delivery units towards governance, provide information and support for delivery units, utilize collaboration of delivery units and foster business travel community responsibility for training of management team on Key Performance Indicators(KPI), alignmen of KPIs and Business Volume Indicators across the Business lines, coordinator of User Satisfaction survey for Centers in Prague and Ostrava, responsibility for communication on case and order system for accounting services in Czech republic Travel Clearing Center handles assessment of immigration, social security and tax risks for international business trips, my responsibility included people management of a group of 30 team members, recruiting of team members, process mapping, resource and cost planning, reporting, customer relashionship mng my responsibility included people management of a group of team leads and 50 team members, recruiting of team members, process mapping, resource and cost planning, reporting, customer relashionship management for SIS DE customer, GSS A&F C P FAparticipation on setting up of GSS Accounting&Finance location in Ostrava and Transfer project of Back office activities for Fixed Assets to Ostrava my responsibility included accurate book keeping in defined area, month end and year end reconciliation activities, regular updates according to changing legislation, system migrations, people management of a 20 team members, recruiting of team members, process mapping, resource and cost planning, reporting, customer relashionship management Transition project for Fixed Assets bringing processes from Sweden, Norway and Ireland to Prague and regular activities like accurate book keeping in defined area, month end and year end reconciliation activities, regular updates according to changing legislation, system migrations, people management of a 10 team members, recruiting of team members, process mapping, resource and cost planning, reporting, customer relashionship management my responsibility included accurate book keeping in defined area, month end and year end reconciliation activities, regular updates according to changing legislation, system migrations, reporting, I took part in a transition project for Fixed Assets bringing processes from SBS Germany to Prague
Operations Manager
Oct 2024 - nowProject Manager for Order to Cash
Jun 2022 - Oct 2024Service Delivery Specialist for Logistics
Jan 2020 - Jun 2022Senior Team Lead for Short term assignments
Aug 2018 - Jan 2020Reporting support
Aug 2016 - Jul 2018Service Delivery Manager for Business Travel
Jun 2012 - Jul 2016Project Manager
Dec 2011 - May 2012TCC Senior Team lead
Feb 2010 - Nov 2011Service line Manager Fixed Assets
Jun 2009 - Feb 2010Senior Team leader& Key Account Manager
Aug 2008 - May 2009Senior teamleader Fixed Assets
Oct 2007 - Jul 2008Team leader Fixed assets
Jan 2006 - Sept 2007Junior Accountant Fixed Assets
Mar 2004 - Dec 2005
Licenses & Certifications

PRINCE2® Foundation Certification
AXELOS Global Best PracticeFeb 2023- View certificate

Diploma in GBS
The Hackett GroupMar 2021
Volunteer Experience
Personal assistant
Issued by Asistence o.s. on Jan 2013
Associated with Tereza Kühnel
Languages
- enEnglish
- geGerman
- czCzech
- slSlovak
- slSlovenian
- spSpanish
- swSwedish
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