Justin Elliott

Experience

• 

  Staffmark

  Aug 2008 - Sept 2012

  • UPS - Senior Team Lead

    Mar 2010 - Sept 2012

  • UPS - Sort Team Lead

    Aug 2008 - Mar 2010
• 

  UPS

  Oct 2012 - Apr 2017

  Operations Supervisor

  • Planed and scheduled daily operations needs based on network volume projections in alignment with cost per piece objectives.• Reduced postage assessment fees by 13% by identifying the root cause of missorted mail and leading the development and implementation of a targeted quality assurance system.• Led daily production meeting with staffing agency leadership to address daily volume, logistical, and staffing challenges.

• 

  KP LLC

  Apr 2017 - now

  • Delivered significant productivity gains and new revenue opportunities by leading the successful implementation of two new digital print lines in 2024: dual Ricoh C9500s (increasing hourly color throughput by 240%) and a Konica Minolta 6136P (enabling MICR printing to capture new market segments).• Promotes a culture of continuous improvement where employees are encouraged to identify and suggest ways to improve quality and optimize workflows to increase department efficiency and customer satisfaction.• Proactively maintained key vendor and supplier relationships by gaining comprehensive knowledge of their production workflows and addressing potential issues through open communication channels and focused quarterly business reviews. Show less • Ensured strict adherence to data privacy regulations (HIPAA) while overseeing the secure handling and processing of sensitive data, including PII and PHI across multiple departments.• Empowered data-driven decision-making across four departments by designing and implementing real-time production dashboards, which increased on-time performance by 8% and resulted in a customer SLA achievement of 99.5%+.• Utilize in-depth technical knowledge to effectively troubleshoot and resolve a wide range of production issues, ensuring optimal performance of equipment and systems.• Spearheaded the implementation of eInduction and Seamless Acceptance, significantly reducing postage assessment fees. Proactively established and utilized USPS IV-MTR systems to identify and address mail quality errors, ensuring adherence to USPS standards. Show less

  • Operations Manager, Digital Print

    May 2020 - now

  • Warehouse Operations Manager

    Oct 2023 - now

  • Mail and Assembly Operations Manager

    Apr 2017 - now