Gayatri Yadav

Gayatri Yadav

Customer Service Associate

Followers of Gayatri Yadav1000 followers
location of Gayatri YadavHyderabad, Telangana, India

Connect with Gayatri Yadav to Send Message

Connect

Connect with Gayatri Yadav to Send Message

Connect
  • Timeline

  • About me

    Ex Amazon | Business Development Consultant | Sales Specialist Elevating Revenue Streams with Tailored Sales Solutions.|Cold Calling Expert| Product Demo Specialist| Research Specialist| Combining passion with precision|

  • Education

    • St. Ann's High School Bolarum

      2005 - 2015
      Schooling 9.8 GPA

      Activities and Societies: Sports Captain for the year 2014-2015.

    • PAGE Junior College

      2015 - 2017
      Intermediate MPC 93.4%
    • Osmania University

      -
      Bachelor of Arts - BA
    • Vishwa Vishwani Business School _ Hyderabad

      2022 -
      Masters Business Administration and Management, General

      Activities and Societies: Participated in the L and T project.

  • Experience

    • Amazon

      Jul 2022 - Oct 2022
      Customer Service Associate

      A customer-focused and detail-oriented professional with 3 months of experience in providing exceptional customer service. Skilled in handling inquiries, resolving complaints, and ensuring customer satisfaction. Proven ability to communicate effectively and collaborate with cross-functional teams to achieve organizational goals.

    • Digital Nest

      Mar 2024 - now
      Business Development Executive

      Providing in-depth information to prospective learners, this includes counselling through phone, email, chat and social media .Identifying references through the existing customer base to increase the sales pipeline. Details pertaining to lead discussions & conversion should be updated real-time on CRM(ZOHO,LSQ) software.Responsible for adherence of the inside sales process, tools and data management.Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue.Handle Objections and Price Negotiation in order to generate Sales Revenue. Conducted market research and competitor analysis to stay ahead of industry trends and provide strategic insights to the executive team. Recognized as the top-performer for, earning the Best Sales Excellence Award.Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations. Show less

  • Licenses & Certifications