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Arianne Rae Daclitan

Arianne Rae Daclitan

Technical Support Representative

Followers of Arianne Rae Daclitan224 followers
location of Arianne Rae DaclitanLondon, Ontario, Canada

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  • Timeline

  • About me

    With over 13 years of experience, I am a committed and driven professional who has gained exposure in various areas including customer service, technical support, sales, training, management, and coaching.

  • Education

    • Fanshawe College

      2021 - 2023
      Postgraduate Degree Health/Health Care Administration/Management GPA: 4.18

      Degree: Ontario College Graduate Cert President's Honour Roll

    • University of San Carlos

      -
      Bachelor of Science in Nursing

  • Experience

    • TeleTech Philippines

      Dec 2007 - Sept 2008
      Technical Support Representative

    • Xlibris Publishing

      Oct 2008 - Dec 2009
      Publishing Consultant

      Publishing Consultant (Sales Representative): June 6, 2011 – November 2012Publishing Consultant (Sales Representative): October 6, 2008 - December 30, 2009

    • Xlibris Publishing

      Jun 2011 - Nov 2012
      Publishing Consultant

      Publishing Consultant (Sales Representative): June 6, 2011 – November 2012Publishing Consultant (Sales Representative): October 6, 2008 - December 30, 2009

    • Convergys

      Nov 2012 - Jun 2017
      Sr. Customer Support Associate

      Sr. Customer Support AssociateCustomer Service Representative: November 2012 – May 2013Technical Support Representative – TIER 2: May 2013 – November 2013Subject Matter Expert: November 2013 – July 2014Manager on Duty (M.O.D.): July 2014 – June 2017

    • Accenture

      Jun 2017 - May 2021
      Information Technology Operations Analyst

      Information Technology Operations Analyst Subject Matter Expert: June 23, 2017 – October 2017Ambassador: October 2017 – March 2017Communication Coach: March 2017 – May 2021

    • ParaMed Home Health Care

      May 2023 - now
      Scheduling Coordinator

  • Licenses & Certifications