Chris Cozzan

Experience

• 

  Philadelphia Marriott Downtown

  Jan 1996 - Dec 2008

  Bell Captain

  The bell captain manages the bell staff by setting work schedules, assigning duties and supervising their day-to-day work. This includes calling bell staff to the front desk for service and overseeing the way they carry out guest services, from transporting luggage to answering guest questions and fulfilling requests. The captain trains new staff in all aspects of bell service and corrects and coaches all staff on their performance.

• 

  American Hockey League

  Sept 1996 - May 2015

  Professional Ice Hockey Referee

  General supervision of a professional ice hockey game including assessing penalties under the rules and awarding/disallowing goals.

• 

  ECAC Hockey

  Sept 2009 - May 2015

  Collegiate Men's Division 1 Ice Hockey Referee

  Referee for Men's Division 1 ice hockey games in the ECAC.

• 

  Official ASM Global

  Jan 2010 - Jun 2020

  Event Manager

  Responsible for planning, directing, organizing, managing and coordinating the activities of the Events Services Department by achieving external client's goals and understanding the needs of internal clients.

• 

  Philadelphia Convention & Visitors Bureau

  Jul 2021 - now

  Senior Destination Services Manager