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Michael Ling, PBM (Greenmark AP (FM), FSM, WEM)
Technical Officer

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About me
Manager, Facilities
Education

Thomson Secondary School
1983 - 1989GCE 'O' Level
Catholic High School
1980 - 1985PSLE HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES
Heriot-Watt University
-Bachelor of Science - BS Facilities Planning and Management
Singapore Polytechnic
1990 - 1993Diploma Mechnical Engineering (ACMV)Diploma In Mechanical Engineering (Aircon)

Heriot-Watt University
2016 - 2017Bachelor of Science - BS Facilities Planning and Management
Experience

Indeco Engineers Pte Ltd.
May 1996 - Sept 1999Technical OfficerProvide FM at Changi Airport Terminal One. Supervisor contractor. Maintain Coldroom, AHS, FCU, Chiller. Supervisor Breakdown Team to attend feedbacks. T&C on behalf of client (CAAS).

Suntec City Management Pte Ltd
Sept 1999 - Sept 2000Property OfficerFM for Suntec City 5 Office Towers and Retail Mall. Maintain 11 Chillers and in-charge of breakdown team.

Land Transport Authority
Sept 2000 - Oct 2009Higher Engineering OfficerSupervised E&M (ACMV, Fire Protection, BMS, Lift) works in MRT Station. Ensure progress.

Ministry Of Community Development, Youth, and Sports
Oct 2009 - Jan 2010Child Care Officer (Planning)Plan for Child Care Centre In Singapore

Raffles Quay Asset Management Pte Ltd
Jan 2010 - Jun 2015Senior EngineerJoined as Engineer and promoted to Senior Engineer.Main roles and responsibilities were to provide facilities management to the Marina Bay Financial Centre Tower 1, 2 and the Marina Bay Link Mall. While ensuring the smooth operations of the Development’s M&E Systems, my responsibilities also includes supervising and managing both in-house and outsourced operational team ensuring that they understands and meets the expectation and KPIs set by Management. Had also needs to works with and the respective M&E vendors that they adheres and complies with the set targerts, maintenance schedule and regime.Other than the operational roles, I am also involved in troubleshooting and meeting Tenant to understand their concern and feedback. During Tenancy (Office Tower and Retail Mall) A&A fit-out works, conducts inspection of installed works that they complies with both Authority and in-house requirement including reviewing of submitted drawings.Am also in-charge of crafting the Technical Specifications for tender invitation, tabulating of monthly billing and charges (Aircon and AVT) to Tenants, submission of monthly cost apportionment and analysis to the Management, highlighing any irregularities or abnormalities for Management's review; also put in recommendation for any follow up actions. Had also assisted in budgetary submission by collating the cost, evaluating and proposals from the vendors. Show less

Marina Center Holdings Pte Ltd
Jun 2015 - Jun 2017Assistant Facility Manager, OperationsThe requirements, duties and responsibilities as well as other information indicated here, are what we are currently able to envisage, given present circumstances and premise. The information provided here, particularly the job requirements, duties and responsibilities will also evolve in response to these changing conditions that covers both Marina Centre Holdings Pte Ltd (MCH) and MCST 2190. 1. Manage the day-to-day operation and maintenance of all M&E Systems of Marina Square Shopping Mall2. Manage the day-to- day operation and maintenance of all M&E Systems of MCST 2190.3. Liaise with MCST 2190 and the three Hotels (Pan Pacific, Mandarin Oriental, Marina Mandarin) on M&E matters.4. Preparation and monitoring of M&E Tenancy, Maintenance and Capex Budget.5. Manage a Team of M&E Executives, Technicians, Store Clerk and Property Admin Officers.6. Ensure Technicians and vendor(s) maintains M&E Services in good operational conditions.7. Implement and monitor Preventive Maintenance programme are carried out8. Liaise with government authorities, consultants, tenants and contractors9. Implement and maintain quality service and safety standards10. Assist Management in conducting Energy Audit and recommend energy saving measures11. Responsible for improvement works on existing installations, upgrading and A&A works in respect of all M&E Systems. 12. Handle M&E fitting out works/reinstatement conditions in relating to tenancy works including reviewing Tenant's M&E handover specification /reinstatement conditions/M&E fitting out drawings/M&E as-built drawings to ensure that installed M&E services maintainability are not compromised.13. Coordinating with Marketing in relates to Tenancy works.14. Review monthly electricity meter list submitted by authorised agent e.g. C&W.15. Review updated master M&E provision list periodically. 16. To carry out and assume any other duties and responsibilities as and when assign by the Management Show less

APM Property Management Pte Ltd
Jun 2017 - Dec 2024Manager, EngineeringThe requirements, duties and responsibilities as well as other information indicated here, will also evolve in response to these changing conditions that covers both APM Property Management Pte Ltd (APM) and MCST 2197. 1. Head and leads the Engineering Team in managing the day-to-day operation and maintenance of all M&E Systems of Suntec City Shopping Mall, 5 Office Towers and Suntec Convention Centre.2. Manage the day-to-day operation and maintenance of all M&E Systems of MCST 2197.3. Liaise with MCST 2197 and Suntec Reit, Harmony Retail, Harmony Convention, ARA on M&E matters.4. Preparation and monitoring of M&E Tenancy, Maintenance and Capex Budget.5. Manage a Team of M&E Executives, Technicians (in-house and out-sourced) and Admin Officers.6. Ensure Technicians and vendor(s) maintains M&E Services in good operational conditions.7. Implement and monitor Preventive Maintenance programme are carried out8. Liaise with government authorities, consultants, tenants and contractors9. Implement and maintain quality service and safety standards10. Assist Management in conducting Energy Audit and recommend energy saving measures11. Responsible for improvement works on existing installations, upgrading and A&A works in respect of all M&E Systems. 12. Handle M&E fitting out works/reinstatement conditions in relating to tenancy works including reviewing Tenant's M&E handover specification /reinstatement conditions/M&E fitting out drawings/M&E as-built drawings to ensure that installed M&E services maintainability are not compromised.13. Coordinating with Marketing in relates to Tenancy works.14. Review monthly electricity meter list submitted by authorised agent.15. Review updated master M&E provision list periodically. 16. To carry out and assume any other duties and responsibilities as and when assign by the Management.17. Managed the IFM Contract for Suntec Singapore Convention And Exhibition Centre. Show less

Straits Retail Property Management Services Pte Ltd
Jan 2025 - nowManager, Facilities- Lead the Facilities Management (FM) team in full scope of FM hard and soft services- Responsible for communicating department facility-related activities and projects to management- Lead, plan and manage preventive, corrective and maintenance work schedules for the mall- Review and monitor term contracts for all building services installations and facilities’ services- Ensure compliance with the safety and statutory requirements for the mall and operations- Budgeting and managing expenses for all operational and capital expenditure works including monitoring of procurement administration and control for compliance- Monitor and analyze the monthly utilities consumption trend to manage energy and water usage- Tracks, monitor and chase down completion of work stages to ensure timely completion and compliance of house rules at all stages of the design, sub-division and fit-out works- Maintain policies and procedures for the building operations, maintenance, administration, and management- Prepare monthly management report, building circulars and approval papers- Supervise and monitor staff, consultants and contractors on all projects assigned to ensure on-time completion and deliverables based on KPIs- Attend and investigate critical issues/projects for follow up rectification Show less
Licenses & Certifications

Water Efficiency Manager
Public Utilities BoardAug 2018
Green Mark Accredited Professional (Facilities Management) (GM AP(FM))
Building and Construction Authority
Fire Safety Manager
Singapore Civil Defence ForceJan 2019
Honors & Awards
- Awarded to Michael Ling, PBM (Greenmark AP (FM), FSM, WEM)Public Service Medal (PBM) President Of Republic Of Singapore Nov 2012
Volunteer Experience
Admiralty Citizens’ Consultative Committtee Assistant Treasurer
Issued by People's Association
Associated with Michael Ling, PBM (Greenmark AP (FM), FSM, WEM)ACE The Place Community Centre Vice Chairman
Issued by People's Association
Associated with Michael Ling, PBM (Greenmark AP (FM), FSM, WEM)Greenwood Primary School Advisory Committee Chairman
Issued by Ministry of Education, Singapore (MOE)
Associated with Michael Ling, PBM (Greenmark AP (FM), FSM, WEM)Admiralty Inter-Racial and Religious Confidence Circle Member
Issued by Ministry of Culture, Community and Youth (MCCY)
Associated with Michael Ling, PBM (Greenmark AP (FM), FSM, WEM)Admiralty Emergency And Engagement Committee Chairman
Issued by People's Association on Jan 2015
Associated with Michael Ling, PBM (Greenmark AP (FM), FSM, WEM)
Languages
- chChinese
- hoHokkien
- teTeochew
- caCantonese (a little)
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