Felix Osewe

Experience

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  Kenya Airways

  Mar 2020 - Jun 2020

  Cargo Accountant Intern

  Duties and Responsibilities● Auditing cargo rates applied by agents to clients.● Billing of agents.● Receiving and tallying of import and export mails● Preparation and sending of invoices agents.● Maintaining and organizing the filling system

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  Airtel Kenya

  Jul 2021 - Sept 2024

  Sales Support Executive

  • Timely distributor communication as and when needed.• Reconciliation and resolution of disputes within acceptable timelines.• Managing order and delivery process within acceptable timelines and end to end Distributor Order processing.• Ensuring Minimal wastage of resources to Franchise Partners.• Managing of distributor accounts & ensuring Accounts renewal before expiry dates.• Receiving faulty devices from Distributors and following up for repair/replacement with the supplier.• Whitelisting Sim Selling Outlets (SSOs)/Brand Ambassadors and maintaining an SSO/Brand Ambassador Database.• Management of the Pretups management system.• End to End Partner’s account creation process.• Resolutions of Sales and Distribution Systems issues.• Timely payments of container rents to the landlords and ensuring that leases are up to date.• Development and maintenance of an organized, retrievable and updated filing system.• Carrying out Sales and Distribution Surveys.• Bank Guarantee tracking and Management.• Invoice Processing; Booking, Scanning, Archiving.• Partner refund management.• Ensuring no artificial shortage of airtime in the market by making sure timely activation of orders by partner before releasing into the market.• Preparing daily reports on Airtime artificial shortage. Show less

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  Givaudan

  Sept 2024 - now

  Sales Support Executive, Fragrance & Beauty, MEA