Chris Hughes

Experience

• 

  JJB Sports

  May 2006 - Aug 2007

  Assistant manager

  • Helped in managing the day to day running of the business.• Consistently exceeded store sales targets• End of day banking and weekly sales reports.• Stock takes and audits.

• 

  City Insurance Group

  Aug 2007 - Sept 2011

  Insurance Consultant

  • Dealt with clients face to face and over the phone performing all aspects of policy maintenance including new business, midterm adjustments and renewals.• Advised on all forms of personal lines and public liability insurance.• Assisted in end of day closing down and balancing.• Maintained full compliance with FSA standards, through the use of regular assessment courses.

• 

  Transactor Global Solutions Ltd

  Sept 2011 - Jan 2015

  Software Tester

  • Performing exploratory, integration and regression testing on complex windows based system for insurance providers and brokers.• Tested back office, B2B/B2C websites, aggregators and a variety of tool sets including accounts, claims; Electronic data interchange (EDI) and motor insurance database (MID).• Verifying the performance and proper operation of the system as well as creating test evidence for logging and tracking defects.• Mostly black box and functional testing with basics of automated testing using selenium. • Writing and executing test plans/scripts for regression testing using Microsoft Test Manager.• Assisted in the day-to-day running of the testing department including supervising staff, managing workloads/deadlines.• Creating user guides/testing documents and assisted in training new members of staff.• ISTQB Foundation level certified. Show less

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  LexisNexis Risk Solutions

  Feb 2015 - Mar 2018

  Quality Test Analyst

  • Testing a range of software solutions for providers of usage based insurance policies to better understand customers driving behaviour using telematics to create an accurate driving score.• Solutions include administration and claims portals with real time crash event data and journey viewer.• Testing of smartphone applications used to record and collect driving data to generate a driving behaviour score using android and iPhone devices.• Creating detailed test plans and company testing procedures to help improve the overall quality of software being delivered. Show less

• 

  Aareon UK

  Mar 2018 - now

  Writing and executing tests for a range of digital solutions designed for helping social housing providers to transform their business processes, reduce costs and improve their customer service.- Analysing requirements from solution managers prior to development to ensure quality user stories.- recreate, log and track defects from internal sources and from support customers including regression testing.- Mobile application testing on IOS, Android and Windows.

  • Senior Digital Test Analyst

    Jul 2022 - now

  • Digital Test Analyst

    Mar 2018 - Jul 2022