Ravinder Kaur

Experience

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  Humber College

  Sept 2012 - Jul 2013

  Work Study Assistant

  • Work extensively with MS Word, Excel to maintain databases of placements, employers, and students• Update of student placements and networking event records and database administration• File management of student placement information• Making and answering phone calls to the prospective employers to promote Networking Event• Designing flyer and event promotion material for Networking Event• Assist with all other administrative duties• Attend and present report for weekly schedule Show less

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  EmpireOne Credit Solutions Inc.

  Dec 2012 - Jun 2016

  Responsible for managing a portfolio of existing client accounts, and for delivering client-focused solutions based on customer needs. Managing and maintaining a strong sales pipeline through effective relationship building, Problem Solving and lead generation.Duties; Interviewing clients for credit counseling pertaining to personal and student loans, credit cards & line-of-credit, bankruptcy, mortgage and business credit.Advise clients on credit management programme by analyzing their financial situation, household income, total liabilities, credit record, income-expenses sheets, cash management, investments and estate records etc.Help clients with their credit issues by explaining them cost and terms of various debt management plans, consumer proposals, informal proposals, credit counseling and bankruptcy Developing and achieving sales through the direct sales channel independently Focusing on growing and developing existing clients together with generating new business by Cold Calling and Meeting clients face to face Identifying and assessing a client’s financial critical needs and provide them with better solutions Helping clients with their credit issues by explaining them cost and terms of various debt management plansDealing with Credit Bureaus Specially Equifax for clients Credit ChecksMeeting or exceeding shadow portfolio goals and targets every monthManaging and organizing new Clients Data manually as well Electronically in the company’s database systemResponding to clients and collection agencies queries and following up by cold callingGiving accurate and appropriate information to answer questions and resolve issues of the clientsCreate a Liaison between credit counselor and the clients Receive credit counselor’s recommendations input into Company's CRM system relevant data for each applicant and monitor follow-up from the pipeline Show less • Approach and engage with customers to get them excited to learn about the product• Build a personal connection with the customers• Responsible for generating sales with existing customers and developing opportunities with new customers within assigned territory. • Performing, maintaining and updating of customers’ accounts including contacts, names for future sales.• Keeping up to date on new products, services, procedures by attending training and departmental meetings• Providing solutions to the customer’s problems.• Following up old clients by cold calling Show less

  • Account Manager

    Jul 2013 - Jun 2016

  • Sales Representative

    Dec 2012 - Aug 2014
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  CIBC

  Jul 2016 - now

  • Financial Advisor

    Apr 2019 - now

  • Senior Financial Services Representative investments

    Jun 2018 - Apr 2019

  • Financial Services Representative

    Jul 2016 - Jun 2018