Rudra Gupta

Experience

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  ManpowerGroup

  Oct 2013 - May 2015

  NOC Engineer in MPBN/VAS Domain

  Project : Bharti AirtelReal-time monitoring and troubleshooting of network related issues for Cisco,Huawei backbone Links. Health Check and troubleshooting on routers for CiscoVendor.Analysis of fault detected during network surveillance activities.Responsible for handling outages during and driving Incident Managementprocess end to end till restoration.

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  Ericsson Digital Services

  Jun 2015 - Apr 2017

  One FM LDA

  Worked with third party vendors (Alcatel, Nokia, Cisco, Huawei) for new projectimplementations related to network support.Responsible for transition of MPBN/PCN network for 8 cities from Bharti Airtel toEricsson for Automation, Event, Incident & Process Management.Responsible for Enabling Auto TT/ Synthetic alarms in One FM Netcool Environmentas per customer environment.Worked at One FM LDA for Automation of Monitoring tools from Spectrum, HPNNMI, Huawei/Nokia OSS to Netcool.Integration of new PCN(SGSN, GGSN) and MPBN(Switch/Routers/ FW) nodes intoexisting GPRS network and responsible for end to end handover including IA/UATtesting of nodes into Production Environment.Worked as Local Data Administrator for One FM Netcool to test all Automationrequirements and implementing it into production Environment Show less

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  Liberty Global

  May 2017 - Nov 2017

  Network Team Lead
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  Ericsson Digital Services

  Dec 2017 - May 2022

  • Incident and Performance Manager

    Sept 2021 - May 2022

  • Change Management Specialist

    Jan 2021 - Aug 2021

  • Project Lead

    Dec 2017 - Dec 2020
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  Ameriprise Financial Services, LLC

  May 2022 - now

  Project Manager/AWS Cloud Enablement Engineering