Matthew Cooke

Matthew Cooke

Director of Operations

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location of Matthew CookeNashville, Tennessee, United States

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  • Timeline

  • About me

    President at Oak Street Associates

  • Education

    • Southern New Hampshire University

      -
      Master of Science (M.S.) Operations and Project Management

      Activities and Societies: Delta Mu Delta- International Honors Society for Business Coursework includes: Strategic Planning, Operations Management, Project Management, Quantitative Analysis for Decision-Making, Managerial Accounting, Marketing Strategies, Statistics, and Supply Chain Management.

    • Elon University

      -
      Bachelor of Science (B.S.) Business Administration- Finance

      Activities and Societies: Business Fellow, President of Pi Sigma Epsilon, Treasurer of Pi Kappa Phi, Love School of Business Dean's Advisory Board, Leadership Consultant Coursework includes: Advertising, Marketing Management, Consumer Behavior, Market Research, Strategic Planning, Interpersonal Communications, Management Information Systems and StatisticsFOREIGN STUDY: Mexico (Economic Sustainability)

  • Experience

    • Fundraise.com Inc

      Jan 2011 - Jan 2012
      Director of Operations

      -Oversaw day-to-day business operations including operational procedures, financial matters, and strategic development projects-Developed organizational procedure and structure to address our needs as the company continued to grow-Monitored our sales team and managed the implementation process for our new clients-Assisted with content creation and product development as we relaunched the website

    • Oak Street Consulting

      Jan 2012 - Jan 2015
      Principal

      Oak Street Consulting is a fundraising, alumni relations, and development consulting firm that focuses on finding customized solutions for special places. Working primarily with camps, schools, and non-profits, Oak Street Consulting offers a wide level of service ranging from strategic advice to full-scale implementation depending on the needs of the client.

    • Camp Fatima

      Jan 2012 - Jan 2013
      Associate Director

      Staff Development-Created and implemented a staff development program designed to foster a long-term approach and continuous improvement of staff recruitment and training.-Managed and evaluated the CITs (Counselors in Training) throughout the course of the summer.-Revised current training and operational procedures staff wide with the goal of increasing the ease of transition from summer to summer.-Collaborated with the Executive and Assistant Executive Directors to oversee and run the day to day management of the camp and its facilitiesProgramming -Developed and implemented the schedule of activities for all campers and staff-Trained and evaluated staff on all levels of the organization-Devised and implemented a social media plan targeting parents and alumni with the goal of increasing transparency of daily camp operations-Assisted with the management of all day to day camp operations Show less

    • Epic

      Jan 2013 - Jan 2014
      Project Manager/Consultant

      As a worldwide leader in the development of software for healthcare organizations, Epic is driving change for the entire industry. Epic works to develop, implement and support software to reduce medical errors, improve screening for diseases, and increase the quality of patient care. Epic's software is currently used to help care for over 190 million people worldwide within many of the nation’s most respected healthcare organizations and leading research institutions. The project implementation team serves as the face of these client relationships and is the primary owner/driver of successful project outcomes. Show less

    • Call Box (CI)

      Sept 2014 - Apr 2020

      Patient Pursuit - Call Box's Medical platform- Redesigned and Implemented a new project management approach focusing on client relationship building and revenue growth oriented objectives- Increased consulting generated monthly recurring revenue over 25% in the first six months- Created the consulting oversight and project management infrastructure for a newly developed team manager position- Maintained P/L responsibilities for the division. Enterprise Division- Increased Enterprise division monthly recurring revenue over 30% in both 2016 and 2017- Served as the executive lead on all major Enterprise business projects focusing primarily on strategic growth and relationship development- Maintained P/L responsibilities for the division. Product Launch/Development- Lead the creation and implementation efforts of Call Box's hospital focused medical product with a focus on: go-to-market strategy, initial sales approach, product demonstrations, and project consulting/implementation design- Assisted the VP of Product with feature enhancement and long-term product tier creation strategyPeople Management- Designed and implemented a series of career development plans for our technical, enterprise consulting, and medical consulting teams- Directly managed several different technical and consulting teams on an interim basis - providing project oversight, personal feedback, and strategic decision-making Show less Strategic Enterprise Account Management- Developed and Cultivated Key Client Relationships - Increased Revenue over 100% in a 1 year period- Created and Executed a Standardized Enterprise Account playbookLarge-Scale Project Management- Designed, managed, and implemented a variety of technical/IT related projects - Coordinated among multiple stakeholders both internally and externally- Built a standardized communication strategy geared towards streamlining project processFinancial Process and Analysis- Revamped existing enterprise client invoice processes and procedures- Conducted monthly financial audits and trend based analysis- Developed a forecasting model geared towards projecting future growth Show less

      • Vice President, Consulting Strategy

        Apr 2018 - Apr 2020
      • Director, Special Projects and Strategic Initiatives

        Sept 2015 - Apr 2018
      • Director of Enterprise Project Management

        Sept 2014 - Sept 2015
    • Oak Street Associates

      Apr 2020 - now
      President

      Oak Street Associates is your full service growth oriented strategic consulting partner that executes as an extension of your team. New customer acquisition, existing customer re-engagement, and operational workflow optimization has never been easier. Oak Street will help design and execute customized initiatives geared to your businesses' strategic goals. We make it simple for you to focus on the core facets of your business while we handle the rest. For more information, check out our website at www.oakstreetassociates.com Show less

  • Licenses & Certifications

    • Project Management Graduate Certificate

      Southern New Hampshire University
    • ADT/Prelude, Cadence, and Welcome Applications

      Epic
  • Volunteer Experience

    • Fundraising

      Issued by YMCA- Dane County on Sept 2013
      YMCA- Dane CountyAssociated with Matthew Cooke