Darrell McKnight

Experience

• 

  Kawahito, Shraga & Westrick LLP

  Mar 2013 - May 2013

  Research Assistant

  My past responsibilities included the following:Assist supervising attorney by gathering information on how certain businesses advertise certain merchandise, with special emphasis on mislabeling and deceptive advertising. Research flagged companies’ legal history, advertising practices, and prior complaints.

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  Court Appearance Professionals

  Jul 2013 - Sept 2015

  Results Representative

  My past responsibilities included the following: Manage client accounts to ensure timely, accurate delivery of reports. Communicate between clients and independent contractors (attorneys) to ensure compliance and resolve issues when they arise. Proofread and edit reports so that they meet the company’s standards before they are submitted to clients. Training new hires.

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  Eravant (Formerly SAGE Millimeter)

  Feb 2016 - May 2022

  My past responsibilities included:Scheduling Manufacturing ProductionManaging VendorsUpdating Customers on Status of OrdersManaging RMAs (Return Material Authorizations)Project ManagementPlanning and general On Time deliveryAssists in Inventory ManagementInterview new candidatesTrains new hiresExport Control Compliance My past responsibilities included the following:Led a team of customer service professionalsWorked with high profile clients/customersManage RMAs (Return Material Authorizations)Export Control ComplianceInterviewed new candidatesTrained new hiresSend quotesProcess orders My past responsibilities included the following:Manage On Time DeliveryCoordinate with Manufacturing Supervisor to ensure the correct orders are going outCoordinate with QA to resolve any quality concernsCoordinate with Shipping to ensure the correct orders were shippingCoordinate with Procurement to ensure we'd have materials needed for our ordersCoordinate with Inventory on any inventory related issues My past responsibilities included the following: Contract ManagementExport Control ComplianceCreate and coordinate execution of NDAs between our company and customers and vendors when needed.Customer SupportIssuing RMAs (Return Material Authorizations)Liaison between customers and engineeringITAR projectsTrain new hires My past responsibilities included the following:Customer SupportSend QuotesOrder EntryLiaison between customer and manufacturingExport Control Compliance Create and coordinate execution of NDAs between our company and customers and vendors when needed.

  • Associate Program Manager

    Dec 2019 - May 2022

  • Contracts & Customer Support Manager

    Nov 2018 - Dec 2019

  • Assistant Operations Manager

    Feb 2018 - Nov 2018

  • Contracts & Customer Support Assistant Manager

    Aug 2017 - Feb 2018

  • Sales & Contracts Coordinator

    Feb 2016 - Aug 2017
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  Stellant Systems, Inc.

  Jun 2022 - now

  Program Manager