Fernanda Hagge

Experience

• 

  Ambev

  Aug 2018 - Jan 2021

  Responsible for perfoming follow-ups with logistics teams and suppliers by checking the timings for deliveries ensuring customer satisfaction.- Planning delivery routes to guarantee productivity and an on-time full delivery to all customers- Creating and updating automatized operational spreadsheets with MS Excel ensuring centralized management of the company's KPIs Responsible for supporting the logistics team with data analysis and guarantee customer satisfaction- Daily updating spreadsheets with MS Excel and ensuring the monitoring of the company's KPIs- Report to the management of updated documents in the logistics system in MS Excel.

  • Operations Analyst

    Aug 2020 - Jan 2021

  • Logistics Intern

    Aug 2018 - Jul 2020
• 

  Trybe

  Jan 2021 - Mar 2024

  Operations Analyst

  Responsible for mapping and executing operational queries, identifying possible improvements and solutions based in company data.- Identifying and mapping operational and performance issues in order toreduce the time ant prevent mistakes- Responsible for customer service, ensuring that administrative flows are executed in a quick and fair way to the clients

• 

  Jusbrasil

  Mar 2024 - now

  Operations Analyst