
Cristy Resende
Customer Service Representative

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About me
Account Manager Enterprise Sales - Public Sector
Education

Universidade do Vale do Sapucaí - UNIVÁS
2003 - 2006Bachelor's degree
FAE Centro Universitário
2007 - 2009Post Grad
Experience

Leucotron
Feb 2005 - Feb 2007Customer Service Representative
Bradesco
May 2007 - Jun 2010Bank Account manager
May 2008 - Jun 2010Teller
May 2007 - Apr 2008

Inatel
Apr 2013 - Apr 2015Customer Service Specialist
TJX Canada/Winners Merchants International L.P.
Apr 2018 - Nov 2018Customer Service Sales Specialist
NYGÅRD International
Nov 2018 - Oct 2020Store Manager
Jun 2020 - Oct 2020Assistant Manager
Nov 2018 - Jun 2020

TD SYNNEX
May 2021 - Oct 2022Inside Sales Representative
TELUS
Oct 2022 - nowAccount Manager
Licenses & Certifications
- View certificate

Certified Sales Associate Designation
Canadian Professional Sales AssociationAug 2023 - View certificate

CPSA Member
Canadian Professional Sales AssociationMay 2023 - View certificate

Cloud Security Considerations for the Healthcare Industry
LinkedInJan 2023 - View certificate

Critical Thinking and Problem Solving
LinkedInSept 2021 
Practitioner Level Certification
TELUSOct 2025- View certificate

The AI-Driven Sales Professional: Streamline Systems and Exceed Targets
LinkedInOct 2025 - View certificate

Salesforce Essential Training
LinkedInOct 2022 - View certificate

Networking Foundations: Networking Basics
LinkedInJan 2023
Languages
- poPortuguês
- inInglês
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