Clementina Busayo

Experience

• 

  First Bank of Nigeria Ltd.

  Dec 2015 - Jul 2020

  Managed and attended to customer's complaints, enquiries and requests.Acted as a liasion person between consultants and other departments.Facilitates dispute resolution by following up on complaints with various stakeholders to ensure customer's satisfaction.Managed and provided detailed data of daily escalated issues.Deployed teaching techniques to relay products and services thereby closing knowledge gaps and mitigating against inappropriate description of products and services. Show less

  • Project Manager

    Jan 2017 - Jul 2020

  • Client Service Consultant

    Dec 2015 - Jul 2020
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  Gloriouswills Ushering Services ~ GWUS

  Dec 2016 - now

  Seeing ourselves in others makes it easy for us to go through the seasons of life, knowing that if others can achieve what we desire, we can also do the same.With chapter topics such as Green Grass, What do you have in your hands? and other chapters. I beautifully weaved my story into describing how to start and grow a successful ushering business.I desire that when you read this book you find the courage to follow your dreams, ask for help where needed, knowing that it doesn't matter who has said: "you are not adding value".Remember that. You are the value!The book "PROFITABLE USHERPRENEUR" holds in it a guide on the how-to- of building a successful ushering business.BUY YOUR COPY VIA https://madebyclementina.disha.page/To Your Success,Clementina Show less

  • SDG 8 ( Decent Job & Economic Growth) Champion 🏆

    Jan 2025 - now

  • Author || Usherpreneur

    Jun 2021 - now

  • Project Manager

    Dec 2016 - now
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  Future Females

  Jan 2021 - Sept 2022

  Project & Partnership Coordinator ● Generates leads for chapter membership and Future Females Global Business school. ● Sources partners and stakeholders for events and programs. ● Builds and manages the database for marketing and communication. ● Identifies opportunities for growth to establish a presence in new communities. ● Measures by surveys and feedback clients interaction to improve programs and outreaches Key Achievement: Achieved over one thousand email sign-ups in less than three months. Show less Future Females is a movement to inspire more Fe+Male entrepreneurs, and better support their success.Future Females Business School gives you the accelerator, that supports you to build a profitable and scalable business. Future Females Founders Clubs gives you access to like-minded business, and thought leaders helping you find courage to set audacious goals.Future Females Chapters runs regular themed monthly events and I am in the Lagos Chapter to help you with your professional/business related needs.contact me, I can help! Show less

  • Strategic Partnerships

    Feb 2021 - Sept 2022

  • Chapter Founder & Ambassador

    Jan 2021 - Sept 2021
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  Termii

  Aug 2021 - Oct 2023

  ✅ Create sales pipeline and prospecting✅ Drive opportunities to bring prospects into customers.✅ Built pipeline for businesses with focus on Nigeria and East Africa✅ Build relationships, manage accounts with a goal to close deals and generate revenue ✅ Negotiate, on-site visit to clients and strategic accounts ✅ Interact with customers - leads - prospects via email and phone calls✅ Lead discovery calls (demo sessions) to understand customers challenges, product needs etc ✅ Laise with stakeholders for budget approval etc ✅ Head hunts organization champions and decision makers via events etc to get fastest deal closure ✅ Sometimes look over statement of work or SLA from legal teams based on customers needs✅ Product and enablement learning to keep up to date with our product via reading our product handbooks, FAQ document, & Blog - pricing, new features / releases, new market routes etc✅ Observe trends, news on prospects such as fund raising and new markets to lead enriched and value driven conversationsFew Tips That as helped me✍️ Forms and template to capture vital details and summary of clients/leads expectations which makes it easy to retrieve clients information useful for follow ups and to track sign ups.✍️ Google Drive has been a blessing ✍️ Practicing active listening,so that my response through presentation provides answers to my leads question hence working my meetings from presentation to solution based product dive sessions.✍️ I ask questions to uncover past, present, and future lead needs - Open ended questions that may give me information on customers budget,other stakeholders, first and topmost priority.✍️ Ensuring that I allocate the right participants on my call for example customer Technical support team, WhatsApp engineering team members etc.✍️ I do prior meeting prep and note taking both robust and summary. #techsales #BDM Show less ✅Acquire enterprise businesses through demo sessions, outbound prospecting, cold calling, pitching, and closing deals. Closed +20 plus businesses hence converting them to paying clients.✅Build a pipeline of business by proactively identifying and initiating relationships with clients and working in close partnership with our customer success and product teams.✅Research and analysis to develop strategic business plans, identify market opportunities with clear prioritization in identifying qualified businesses in West and East African countries. ✅Develop and monitor collaboration success metrics and projects. Created onboarding materials for new hires therefore, hence saving new hires time, enhancing new sales employees adaptation to the company and sales team to achieve 100% productivity and functionality.✅Follow through on product advocacy, specifically in supporting, pitching and closing leads and delivering excellent client service.✅Drive exceptional collaboration across internal partner teams - product, growth, leadership critical to my team’s success, build alignment, and maximize the impact of internal teams toward the common goals of exceptional customer experience and sustainable business growth.✅Work with a team of sales professionals and stakeholders to collect and collate customers & lead feedback to deliver solutions that solve customer business challenges. Show less

  • Business Development Manager

    Jun 2022 - Oct 2023

  • Enterprise Sales Executive

    Aug 2021 - May 2022
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  Lagos State Government

  Feb 2022 - Sept 2024

  Special Assistant to the Governor

  Organizing and facilitating high-level stakeholder meetings, workshops, and policy dialogues that bring together international and local stakeholders.

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  ProfessionalGroomsMenPGM

  Oct 2023 - Jan 2025

  Co-Founder