Mike Polaske

Mike Polaske

Operations Manager

Followers of Mike Polaske284 followers
location of Mike PolaskeGreat Falls, Montana, United States

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  • Timeline

  • About me

    TTEC ASD Public Sector Manager

  • Education

    • Northwest College

      1988 - 1991
      Communication/PreLaw
  • Experience

    • Superior Networks

      Jun 2005 - Oct 2006
      Operations Manager

      Network Design, Setup, Program, Trouble Shooting, Sales, Budgets, Training, and Day to Day Operations. Custome building computers and Servers. All aspecs of the IT Field.

    • Fort Benton School District#1

      Oct 2006 - Jun 2015
      IT Administrator

      Network Administrator, network design, management, trouble shooting, repair, upgrade, maintenance, training, budgets, software, muti-platform environments, technology planning, day to day operations. Servers 2003-2012r2 VM(ESXI & HyperV) & Metal. Vendor negotiations. Phone systems. Wireless network design, build, & implementation.

    • Consul Group, LLC

      Jan 2013 - Jun 2016
      Co Owner

      Data Recovery, Networking, Audio Visual, Wireless Netwoks and Infrastructure, Security Systems, Electronic Buzz in Locks, Upgrade and Repair. Over 20 yrs experience in IT Field and Network Admin Management. 7 years direct admin experience in the School Enviornment. "The One Stop Shop for ALL your AV and IT NEEDS. Program firewalls, routers, switches(layer3), servers, & other hardware.

    • First Call - IT

      Sept 2016 - May 2017
      Network Administrator

      Net Admin

    • FCR

      May 2017 - Dec 2024

      IT Site Manager for Great Falls Location of First Call Resolution.

      • Help Desk Manager

        Mar 2020 - Dec 2024
      • ITSM

        May 2017 - Mar 2020
    • TTEC

      Jun 2023 - Dec 2024
      Manager Athome Service Desk Public Sector
  • Licenses & Certifications

    • AI for CX Transformation

      TTEC
      Jun 2024